MICROSOFT HAS ANNOUNCED that its HealthVault service will close on 20 November in what it has overstated to users as an 'important development'.
The service was designed to allow individuals to store their confidential medical records, making it easier for them to be shared with members of the medical profession.
The company hasn't given any details as to the reason for the closure, but the ‘Insights' element had already gone, and the more consumer-focused Microsoft Health is being shuttered at the end of next month, so it was always on the cards.
Microsoft has confirmed that from 20 November, it will be deleting all data held on HealthVault. UK users will have but one alternative, Get Real Health's Lydia service, while US customers can opt for FollowMyHealth.
Both services will still allow you to use a Microsoft login, but you will need to actively transfer your data using the tools provided. Lydia is apparently able to facilitate a transfer with ‘just three buttons'.
HealthVault also had integrations with third-party apps and it seems that these could be adversely affected if customers don't act now:
"If you are using an Application (mobile, web, etc.) that is dependent on the HealthVault service, such applications may also stop working once the HealthVault service is shut down. Please reach out to the Application provider for information on their plans." warns the company.
Although HealthVault is gone, Microsoft is continuing to work in the healthcare space, particularly on the AI front (of course) but this, seemingly marks the end of the consumer part of the business especially with the death of the Microsoft Band recently.
This isn't entirely surprising. Mobile was a big part of Microsoft Health, and with Windows Phone/Mobile dying a death of a thousand cuts, and competition in the Android/iOS space, the likely take up and profitability of the consumer options was limited. µ
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