UK MOBILE OPERATOR EE has warned customers that out-of-contract charges are about to get a whole lot more expensive, with the cost of international calls set to increase by a whopping 60 per cent.
The price hike will come into force on 28 September. Calls made to mobiles, landlines and voicemail will increase from 40p to 50p per minute, and international calls from £1 to £1.60 per minute.
The cost of sending an MMS in the UK and internationally will rise from 40p to 50p, while sending an SMS abroad will soon be 10p more expensive at 35p.
EE said in an email sent to customers, including the INQUIRER: "We do try to keep price changes to a minimum. We’re committed to providing you with the best experience, such as investing £1.5m in our network every day."
An EE spokesman said in a statement that only a "small number" of customers will be affected by the price rises.
"We're contacting our pay-monthly mobile customers to inform them of some changes we are making to the cost of calls and MMS outside their allowances from 28 September," the statement added.
"Only a small proportion of our customers will be affected by these changes as the vast majority of EE customers have unlimited UK calls, and call charges to the EU remain the same.
"We also offer great value bundles for customers who frequently send MMS messages or make international calls."
Ofcom regulations allow customers to leave a contract without penalty if the monthly tariff increases without warning at the time of signing up, but the protection does not extend to out-of-allowance increases.
It's bad news for EE's existing customers, but the firm announced today that new and upgrading pay-monthly customers will be given Apple Music access free for six months.
The offer will be available from 1 September to EE customers on new and upgrading pay-monthly handset or SIM-only plans using iOS and Android devices.
This sees the firm eyeing up Vodafone, which offers a free six-month Spotify subscription. µ
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