WINDOWS MOBILE'S remaining user base (hello Kevin!) has been perplexed recently as the phone's built-in Outlook app has been unable to sync with Google accounts.
Microsoft has been accused of similar behaviour before. A Microsoft insider even as good as admitted a culture of mutual destruction via refusal to sync emails as far back as three years ago.
This time, however, as Google stands accused of fiddling with its back end to not function with Outlook, the company emerged fairly speedily (for such a hulking organisation) on its own product forums to respond directly to the problem.
A product manager named William Denniss from Google's identity team responded after a user reported Windows Mobile showing the error message 'Your browser is not supported anymore' when attempting to log-in to Google from a phone.
"Sorry for this problem everyone, this was not intentional and has now been fixed. If you are still having trouble adding your Google account, please let me know," he said.
Theories abound that it was the Windows 10 Mobile update which coincided with the recent release of the Windows 10 Anniversary Update that may have knocked out support at Google's end.
Anyway, Denniss was adamant that there was no foul play by Google, repeating further down the thread that "the issue was definitely unintentional" and that the company will "work hard to make sure it doesn't happen again" and that workarounds should no longer be necessary.
"For better security, if you enabled 'Allow less secure apps: ON' in account settings due to this issue, I'd suggest turning it back OFF and adding your account to the phone in the normal way," he said.
Sorted for now, but we're unlikely to have seen the back of these kinds of clashes. As one Reddit poster put it: "Nice, thanks google for now being the monopolistic ass-hole corporation. Just what the world needed more of."
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