ANGRY USERS have launched a petition requesting that the Electronic Freedom Foundation (EFF) investigate the practices employed in persuading people to upgrade to Windows 10, known to us here as Updategate.
The petition cites a number of problems that we have dealt with on these hallowed pages, as well as an incident that came to light on Friday in which a rural African involved in stopping the poaching trade had 6GB of data downloaded on a per MB metered connection. connection.
We're not judging whether it happened, but we remain resolute that Microsoft does not have the right to force download updates onto computers, and make it confusing to uninstall.
Microsoft has said that it is "transparent" on the matter and that metered connections can be set to avoid the download, but most people feel that the practice has been rolled out without the clarity that such an important issue warrants.
Just this weekend, we heard of a reader who found that Windows 10 had begun installing as the instructions on how to stop it were not clear. Once the installation has begun, it cannot be stopped. The result was a day wasted as the updated computer required new mouse drivers and was blue screening.
The petition also makes a number of accusations about the tracking practices in Windows 7, 8 and 10 which we've also investigated on occasion.
Petition organiser Todd Kleinpaste said: "Despite outcries in forums, articles and every other venue Microsoft has not issued an apology, a retraction or mentioned in any way that they are going to cease these practices.
"The only mention of them ceasing any of it is that the upgrade to Windows 10 will no longer be free after this coming July."
It's a point we've echoed many times. The silent treatment is getting ridiculous and countless requests for a statement or interview have been ignored.
A commenter added: "I shouldn't have to treat my OS like malware. I shouldn't have to pay extra to retain control of my data, metadata and PC in exchange for reducing Microsoft's cost of doing business (which is all that I would be doing by switching from Win7 to Win10).
"I shouldn't have to surrender to monopolism and extortion just because Microsoft controls the PC OS market but lost control of the OS market on smartphones."
Amen to that. You can sign the petition here. µ
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