UK MOBILE OPERATORS EE and O2 suffered network problems on Monday that left customers unable to call landlines from their mobiles.
The fault, which has been resolved, affected customers on EE, O2, Giffgaff and BT Mobile and left them unable to make calls to landline numbers. Some users complaining on Twitter said that others were unable to receive calls either, while some reported a complete loss of signal.
O2 said that the fault lay with BT, which was experiencing technical problems with its fixed line network.
The O2 Live Status page said: “We are aware of an issue where some O2 customers may be experiencing difficulties making calls from their mobile to EE mobiles and to landline numbers.
"BT, our fixed line partner, have confirmed they have started to see an improvement in call connections. We continue to work closely with them to monitor service and await confirmation that the issue has been fully resolved.”
BT has yet to respond to our request for further information on the downtime.
An EE spokesperson told The INQUIRER: "As you've probably already seen, this was resolved last night and wasn't just EE customers having issues calling landlines from their mobiles. We're working together with all the affected operators to investigate."
EE and O2 are no strangers to outages. EE suffered major downtime across its mobile network in 2014, which it blamed on a technical problem caused by "gremlines in its system".
O2 fell victim to a widespread outage last year, leaving customers without service for more than five hours on a bank holiday weekend. This was nothing, however, compared with the network collapse in 2012 that affected as many as a third of the firm's 25 million users. µ
Oh and it'll also help give aural pleasure
But it might still not be enough to make virtual reality super appealing
And a ridiculous competition
Now you can talk to your silly-looking earbuds too