GOOGLE HAS MADE SOME big announcements at the Web Summit in Dublin this afternoon regarding machine learning and its enterprise offering.
Amit Singh, president of Google For Work, revealed during his keynote that Google's experimental Gmail Inbox client is to gain some machine learning-based love in the form of intelligent canned replies.
An email like 'Hi Dave, do you have a copy of this month's spreadsheets?' could offer three quick replies, such as: 'Sure, here they are', 'They're not finished' or 'I'll send them later'.
Another example could be 'Are you free on Friday for lunch?', to which Inbox may offer 'Sorry I'm busy', '1pm OK?' and 'Where did you have in mind?'.
Inbox learns as it goes to offer more useful responses as time goes on. Google said that in internal testing 'I love you' came up as an option rather too often for a professional tool, but the system soon learned to back off a bit.
This showcase feature forms part of a wider announcement that will see Google recommend third-party apps from its ecosystem for the first time. The Google Apps Marketplace already contains hundreds of apps that add extra functionality to Google Apps, and Google has handpicked those which it feels best complement the stock selection.
Prosperworks becomes the officially recommended CRM app. Smartsheet offers project management that links into apps like Google Docs and Sheets. Ringcentral and Switch offer cloud-based communications within teams. AODocs and Powertools make the grade for document management, while Ping Identity and Okta will manage identity. More apps will be given the 'Recommended' label in due course.
Google Apps Marketplace will now indicate new apps that have just been made available to individual users, as well as pointing out apps that have an Android equivalent.
Google for Work was launched in October 2014 to bring Google's enterprise activities under a single umbrella, and better encompass Google, Android and Chrome as a unified brand.
Rumours that Google plans to bring Android and Chrome together as a single system have been denied by the company, which has stated that there is a place for both, although efforts to bring them closer together will continue.
Google recently offered its services for free to any company tied into an existing contract with Microsoft or IBM that wanted to make the leap early. µ
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