SONY HAS PUT A DAMPENER on the upcoming launch of the Xperia Z5, advising customers that, despite having advertised the smartphone as 'waterproof', getting it wet could void the warranty.
Sony said during the smartphone's launch at IFA that, like the Xperia Z3+ before it, the Xperia Z5 line-up has an IP65/IP68 dust-tight and waterproof design with a cap-less USB port, meaning the handsets can be immersed in water for 30 minutes in depths of up to 1.5 metres.
The company has since backtracked somewhat, and now advises owners of most Xperia smartphones, including the soon to be released Xperia Z5 and Xperia Z5 Premium, that they should probably keep their smartphone away from water to avoid ending up with an expensive brick on their hands.
No, we are not making this up. Sony has updated the policy for its 'waterproof' smartphone line-up, telling customers not to get them wet or they will risk voiding the warranty.
The company's website now comes with the updated warning: "Do not use the device to take photos while performing any type of activity underwater, including diving or snorkelling."
Worryingly, despite this new warning, the product page for the Xperia Z3 smartphone on Sony's website still boasts that owners can "take pictures with the best smartphone camera while swimming in fresh water for up to 30 minutes".
The Xperia Z5 product page has been updated, however, to offer the warning: “You should not put the device completely underwater or expose it to seawater, salt water, chlorinated water or liquids such as drinks. Abuse and improper use of device will invalidate warranty."
Sony has yet to return our request for comment, but a rep for the company told Xperia Blog: "Moving or operating the device while it is submerged is not tested during the laboratory tests.
"There are also many environmental factors which we could not assess (e.g. water movement or water pressure changes during the movement) if a device is used underwater. Therefore we recommend not to submerge our Xperia Z5 in water." µ
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