FESTIVAL-GOERS are finally able to eat and overindulge in Jagerbombs, after the RFID cashless service at Download failed yesterday.
Metalheads were ready to throw a Five Finger Death Punch at organisers after a cashless society model involving digital currency failed, with varying reports suggesting it had become overloaded.
The Download Festival at Castle Donington is completely cashless this year, and visitors are being issued with a dog-tag At the Gates.
However, the system for topping up the dog-tags with currency failed, and there's no back up, leaving many people complaining of being unable to eat or drink with nothing to do until Slipknot arrived but to stay Awake and Breathe.
This is a huge embarrassment for cashless as the future of money in the week that Apple Pay was announced for the UK market.
A statement from organisers read, "Download’s new 'cashless’ RFID system has encountered some minor technical issues, affecting around one per cent of attendees, which has resulted in extended queuing times at some information points.
"Many of those queuing will have seen the way we have responded by opening additional help desks, and the queue has now gone.
"However, we would like to extend our apologies to any festival goers inconvenienced in any way by these issues and assure everyone that they have been and will continue to be dealt with by a brilliant and dedicated team of engineers and festival staff.”
Download proudly hailed itself as the first major festival to use RFID technology to replace cash, but the Utopian dream seems to have turned into a nightmare as festival goers are not only unable to eat, but face the prospect of seeing Slipknot sober.
Twitter has been a frenzy of activity as angry festival goers Muse on the problem.
Stupid cashless system, Download we need to eat! ?? #DL2015— Nessa (@fruitbatnessa) June 10, 2015
Sounds like the cashless system at Download has turned into a nightmare for some. People can't purchase food or drink, getting no help— Mike Riding (@rdngmike) June 11, 2015
Huge queues formed as a Motley Crue try to get their account to sync to their dog-tag before they Slash something.
— ellie durston (@ehd1990) June 11, 2015
Other festivals have gone cashless before. Wireless has been equipped for the service as an option since 2012, but this is the first time that there has been no safety net and, well, oops.
The system comes from a German company called YouChip. We've asked it for some clarity as to exactly what went wrong and will keep you updated. µ
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