OWNERS OF THE Galaxy S6 and Galaxy S6 Edge have uncovered yet another glitch with the handsets.
The Galaxy S6 and S6 Edge have been on the market for mere weeks, but Samsung has already had to deal with reports of a RAM management flaw, and problems with the battery and WiFi stability.
Over on Reddit, some users have since reported a bug that prevents them dismissing a Samsung terms and conditions pop-up, which renders other apps unusable when it appears.
As reported by Android Police, the pop-up in question is for Samsung's Simple Sharing feature, which lets users push large files and profile information to contacts, and appears to be mostly affecting those with a T-Mobile Galaxy S6 handset in the US.
One user moaned: "This screen keeps popping up every few minutes. I keep hitting deny but it always comes back over the app I am currently using. Has anyone [else] encountered this and have you been able to disable it?"
Another added: "I'm having this issue too and it's really annoying. No matter what I'm doing this keeps popping up. I click decline and it comes back over and over. It seems to have started for me yesterday."
One Galaxy S6 Edge user, Robert Ray, got so fed up with the pop-up that he posted a video of it (below).
Samsung has yet to respond to our request for comment, but reportedly told one customer to just accept the terms to get rid of the pop-up.
News of the rogue pop-up comes after it was reported that the Galaxy S6 and Galaxy S6 Edge are experiencing WiFi stability problems, similar to those that plagued iOS 8 at release. Users have complained that they are unable to connect to WiFi or maintain a connection and that speeds are frustratingly slow.
Separately, users are also reporting problems with the battery inside the Galaxy S6, noting that the smartphone struggles to make it through a day.
This follows Samsung's admission that the smartphones are suffering from a 'RAM management' problem.
The Galaxy S6 and S6 Edge both have 3GB of 'cutting-edge' DDR4 RAM memory, but the problem, first reported on the XDA Developers forum, means that there is only 200MB-400MB left available at any one time.
This means, essentially, that the Samsung smartphone is using up to 2.5GB of memory for the most basic tasks, causing the handset to stutter, in particular when using the onboard Chrome web browser.
One XDA Developer member writes: "I'll open up Chrome, go to a webpage, exit Chrome, and when I come back to Chrome it starts reloading the page again.
"I've noticed it refreshes or restarts a ton of apps after I come back to them after a short amount of time and it never puts me where I last left off in the app. Even my two-year-old phones keep apps open longer."
Another user added: "I really like the phone too, but I'm constantly down to about 200-400MB of RAM although I've removed most of the bloat and I'm not running any weird apps that I haven't used on other phones in the past."
Samsung has acknowledged the problem, and has advised users that it has started rolling out a fix.
Samsung UK said in a post on its Facebook page: "Micro-updates are in the process of being rolled out to correct issues relating to device performance and stability.
"Keep checking for these on your device via Settings > About device > Software update > Update now." µ
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