AT&T HAS ADMITTED TO THE PERENNIAL PROBLEM of personal data pilfering, although this time it has an insider to thank for the intrusion.
While most of these kinds of assaults come from outsiders and take millions of people's data, AT&T has admitted to a much lower scale loss.
In a letter that it is sharing with customers (PDF), and that it has shared with the Vermont attorney general, the US operator fesses to the problems and rolls out the kind of advice and guidance that these things lead to.
AT&T said that the person's touch, though bad, was a light one, and that he or she, who has not been named, no longer works for the company.
The letter does not reveal how many people were affected, although reports peg the figure at around 1,600, but does warn about the kind of material that is involved. It confirms that the incidents occurred throughout August, and put social security numbers at risk.
"We recently determined that one of our employees violated our strict privacy and security guidelines by accessing your account without authorisation in August 2014, and while doing so, would have been able to view and may have obtained your account information including your social security number and driver's licence number.
"Additionally, while accessing your account, the employee would have been able to view your Customer Proprietary Network Information without proper authorisation," it said.
"This is not how we conduct business, and as a result this individual no longer works for AT&T."
The firm is offering its punters free credit protection services. We asked for more information and it confirmed much of the details in its letter, adding that it is contacting each affected party individually. µ
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