UK MOBILE OPERATOR Three is in talks with Ofcom following its 3G data outage on Tuesday, which saw subscribers left without access to the web.
That's according to Sky News, which has heard from UK watchdog Ofcom that it has contacted the mobile operator over the outage.
This outage saw Three users unable to access the web on Tuesday, but the operator managed to restore its 3G services. By midday, the network's data services were back up and running in London, although despite promising that all would be resumed by the afternoon, full service was not restored until Tuesday evening.
Ocom said,"Ofcom is aware that Three customers have been affected by a recent mobile data outage on its network.
"We understand that data services have now been restored but are continuing to liaise with Three to understand the cause of problem."
Three issued an updated statement via its website. It said, "Our engineers have worked through the night to resolve some issues related to yesterday's internet access problems that affected some of our customers' internet access.
"All services, including My3 account services have been restored and we are monitoring closely so we can address any performance issues if they arise.
"Voice and text services remained available throughout. We apologise for any interruption of service and for those affected - thank you for your patience."
During Tuesday's outage, The INQUIRER team was unable to access the Three 3G network on Tuesday morning, although unlike similar outages experienced on O2, WiFi still worked and we were able to send texts and make calls. According to our watches, Three managed to restore its 3G data services in London at around 10.40am BST.
Those on the Three network were quick to flock to Twitter to bemoan the outage, which according to some began on Monday night. One user said, "Three network having a major outage. My iPad 3G down since 10pm last night. Serious stuff at least another 2/3 hrs to fix."
While Three said that "some" of its users were affected, Twitter seemed to suggest that the operator's data network went down for all users, but Three has yet to confirm this.
The network was unable to give us any information regarding what had caused the data outage.
This downtime follows a similar outage from O2 last year, which saw the firm's entire network falter for multiple days. Following the outage, O2 was quick to offer its customers compensation in the form of store vouchers. It's unclear whether Three will do the same.
We'll keep updating this story with the latest information. µ
Might need to come up with a better name though
There's an app for *that*
American as Apple Spy