COMPUTER HACKERS are taking to the phones, tricking users by pretending to work for Microsoft.
The insecurity firm Trusteer revealed details of a unique-sounding attack, where a user receives a phone call from somebody claiming to be from Microsoft Windows Solutions.
One of the Vole's customers fell for this sales patter, and allowed the fraudster to lead her to a website that had software enabling remote access to her computer. The fraudster then showed the victim a long list of files he claimed were viruses. The victim was then transferred to the fake Microsoft employee's 'supervisor'.
She said, "The supervisor showed me yet more virus files, which he said were located in a hidden part of the computer and he couldn't therefore clean it up without Windows 7 being installed (I run Vista), and some new security software."
The fraudsters then tried to sell her a £300 security application, which they said they could provide more cheaply.
The victim added, "As he rang off, he warned me that my computer was in very bad shape and would crash any day."
"The call lasted around 20 minutes and I feel like such an idiot to have been taken in for that length of time, and very nervous that they had all the time in the world to infect my computer."
It sounds like she was almost taken in by another version of a ploy used by hackers to make victims pay for security software by riddling their PCs with malware.
INQUIRER readers who know technology might not be taken in, but there are people out there who are much more susceptible to such scams. µ
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