OPEN SOURCE is on a roll with Avaya and its IP Office Release 6.1, as the communication systems specialist gives companies the option to dump Microsoft and opt for Linux instead.
Officially Avaya IP Office Release 6.1 delivers a host of business collaboration and customer service enhancements to "improve ease-of-use and worker productivity" for SME workers, and provides "significant new efficiencies for businesses". In other words it makes it easy for you to phone your colleagues and anyone else.
The advance that using Linux appears to have delivered is that a single DVD can now be used to install IP Office Release 6.1. Avaya wasn't available for comment about how true this was.
Just don't lose the single DVD. One would imagine this is the only issue with this open source approach. Avaya reports that previously only multiple DVDs had to be used. It's a tough life in communications clearly.
This risk of a single DVD must be worth it because according to Avaya, IP Office Release 6.1 provides savings of "approximately 25 [per cent]" in acquisition and ownership costs. And it can cut down software installation times by as much as 75 per cent, saving labour costs and simplifying installation. So now we know, because before there were four discs not just one.
If those percentages weren't compelling enough, Avaya explains that a recent survey found that most small businesses, 61 per cent, believe technology is key to staying competitive and that more than half, 54 per cent, believe cost-savings are the main driver for new technology adoption. Astounding news, and the Pope is a Catholic.
"Our vision is to bring all of the powerful collaboration capabilities of big business to the small and meduim sized enterprise community without the complexity," said Anthony Bartolo, general manager of SME communications at Avaya. Well, with just a single DVD, who can possibly dispute that? µ
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