TIN BOX SHIFTER Dell has admitted that some of the Venue Pro smartphones that were shipped out last week were mistakenly labelled.
The world wide web was outraged as reports came in that some buyers of the Dell Venue Pro smartphones had machines sold to them with batteries labelled as Engineering Samples.
The suspicion was that Dell was flogging phones that were not of production quality.
Dell spokesman Lionel Menchaca said that after investigating Dell found that the story was true.
However the batteries shipped and sold at Microsoft retail stores are indeed production quality and had been mislabelled at the factory.
"We have addressed and corrected the oversight and are working with our partners at Microsoft to replace Venue Pro units to ensure people are 100 [per cent] satisfied with their purchase," he said.
Although they were production quality batteries but were simply mislabeled you can swap them if you want, Menchaca said.
Dell has also noticed that some Venue Pros are having problems being connected to protected WiFi networks.
Apparently the problem came from a software glitch that occured during Dell's manufacturing process. The issue only affected some of its initial phone shipments and was not a hardware issue or a Windows Phone 7 problem.
Anyone who is having the problem can swap the phone for a new one which does not have the problem, Menchaca added. µ
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