IFFY PHONE SOFTWARE seems to be the order of the day as no mobile operating system is spared from a lack of qualification and testing.
As Iphone 4 users are grappling with duff screens, antennas and being upwards of 500 quid poorer, the Massachusetts Institute of Technology (MIT) has advised all its users not to upgrade to the latest version of the Iphone OS until a problem with Microsoft Exchange Calendar synchronisation is fixed.
The problem has left users who rely on Microsoft's communications server with completely blank calendars and spotty email synchronisation. Though Microsoft's Exchange server would typically be to blame, most of those posting on Apple's support forum are saying that the synchronisation issues only materialised after Iphone OS 4 was installed. Mind you, given that other Iphone 4 users can't even get reliable wireless radio connectivity, the barefaced cheek of users complaining at being unable to access such luxuries as email and calendars is appalling.
Apple isn’t the only outfit putting out pants software. T-Mobile had to pull an update that would have brought Android 2.1 to its G2 Touch handset, simply saying that some of its customers "were experiencing issues when installing this." The firm offered no other details or when the update will be available again.
Finally, Motorola Droid and Milestone users will have to wait until the end of July to be brought up to Android 2.2. The best-selling Android handsets had been updated to Android 2.1 earlier this year and users will be hoping that Motorola doesn't incur the same delays with this upgrade.
The company has started its over-the-air roll-out of the update to Nexus One users, bringing with it support for Adobe's Flash software, wireless hotspot creation and tethering.
Given that smartphones are increasingly being relied upon by users to undertake tasks that were once the sole preserve of desktops, it is perhaps time that handset manufacturers apply similar software quality assurance and auditing procedures to ensure that users aren't left with crippled devices following updates. µ
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