WHILE THE APPLE FRIENDLY PRESS has been crowing about the loss of data on Microsoft servers in the Danger fiasco, Apple snuck out a quiet announcement about how its Snow Leopard operating system also deletes users' personal data.
For the past month, some Mac OS X users have been reporting that all their data turned up missing after logging into their guest accounts.
Apple initially ignored the problem when it first raised its head in September, but has now finally admitted that it happens.
It is not saying this is a major problem of course, only that it happens in "rare cases", but the admission by Apple that there might be a minor problem usually means that there is a serious problem.
The announcement claims that Apple is working on a fix.
Mac users started reporting the problem on bulletin boards two weeks ago. When logging into the guest account on their Mac first and then logging into their regular account, some users have been finding all their data missing and their accounts completely reset.
There is a debate about how much of a problem this really is. One bulletin board has about 100 complaints while others have only a dozen. However the loss of personal data on an operating system seems to us like a greater tragedy than losing an address book on a cloud based mobile phone.
This is yet another problem with Apple's Snow Leopard that has appeared since its launch. Snow Leopard has been plagued with glitches ever since its release, including problems with the Finder hanging or crashing, incompatibilities with some applications and dropping AirPort connections.
Some analysts believe that Snow Leopard was pushed to launch too quickly before all the flaws were sorted out. Apple did that as a spoiler for the launch of Windows 7 which is out next week.
However Snow Leopard does seem to be noticably buggier than its predecessor Leopard, which in turn was nowhere near as reliable as Tiger. µ
Another fine mesh
But, er, it'll be available in pink
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