WE ARE GETTING reports that Vodafone's customer service line for those wanting to leave the network is down.
The reason? Well an automatic message kind enough to speak to the INQ advised us that the department was experiencing a fault, and to try again later. The same message was kind enough to inform us of the same thing a few hours later. Readers have let us know that the problem seems to have been going on all weekend.
It seems that Voda might just be trying to avoid a deluge of defections across to O2 on the weekend of the Iphone's release by, er, simply putting its fingers in its ears, shouting 'lalalala' and pretending not to hear the sound of the 'kerching' of tills over at Telefonica.
We couldn't get hold of anyone at Vodafone PR to speak to, but a lovely lass in customer services was able to route us a different way through the automated-phone-menu-hell and put us straight through to a cancellation rep - who, when we mentioned we wanted to cancel our Voda contract to get an Iphone, asked us if there was a particular reason we wanted that phone, clearly with a script queued up to suggest some alternative handsets.
However, he didn't appear to have a response for "No particular reason, I'm just an Apple fanboy," which left the poor fella stuttering for words. It seems that Voda must have overlooked the number one reason for switching. Bad luck. µ
Presumably 'Richard' is your next security worry
Good news if the kids need a summer job
Welcome back, Zoinkerberg
That's another good reason not to see it