HAVE YOU BOUGHT A NEW computer lately? Chances are, if you have, you'll be forced into paying for Windows Vista as part of the package. We know... it sucks, but that's just the way things are, right? Apparently not.
One resourceful HP purchaser decided that he was as mad as hell and not going to take it any more, so he got on the phone to HP and asked for a refund.
According to the EULA which popped up as he was trying to install the beleaguered and much-maligned operating system, anyone not accepting the manifold terms and conditions, and who was not willing to tick a box to affirm this acceptance, should, "contact the manufacturer or installer to determine their return policy for a refund or credit".
Which is exactly what this rather tenacious user did.
After many days of phone calls, emails and the kind of delay-and-divert tactics from HP which would put a lesser man off of the hunt, our Hawaiian hero emerged victorious clutching a cheque for two hundred bucks. Which given that Vista retails for $240 is quite a result.
The fine fellow in question has given full details of how he got his money back in the L'Inq below, including the direct dial phone numbers and extensions of the people involved.
We're guessing that this is a loophole which Voles will be scuttling around trying quickly and permanently to close. Meantime, if you want your money back, you'd better hurry. µ
Being in a minority of one doesn't make you right
WeWork needs a rework
Because who wants any surprises
Viv-oh no they didn't