JUST AS with any long-term relationship, the breach of trust between Microsoft and its customers has been hard to take.
The year in the run up to the launch of Windows 10 was full of promises of how the company had changed under Satya Nadella, and how groovy and open it was going to be. But then Updategate happened. Here's the whole saga in 10 key moments.
1. GWX plants 'nagware' on users' machines from Windows Update - April 2015
So we knew that Microsoft was downloading a little program called GWX designed to help with the upgrade process when the time came.
It arrived at a time when optimism and trust were at an all-time high after the Windows 8 debacle. What we didn't know was that GWX was silently waiting to play tricks on us to get us to upgrade.
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