3. Apple iTunes
While Apple has a deserved reputation for trying that bit harder with its user interface design, it seems as if the team were given the month off when it comes to iTunes.
Originally a portal enabling iPod users to synchronise their music collections and to download music from the iTunes store, by the time the iPhone appeared it was starting to turn into something much bigger and more all-encompassing - and the user interface correspondingly got out of control.
Dance teachers complained that beats-per-minute had been removed from their playlists, other users complained that the automatically checked "sound improvement" feature made their music sound awful, and many others wanted to know where the hell their music had got to. The user interface was overloaded with features and functions most users neither wanted, nor knew how to use.
Version 10 even offered integration with the Ping social network. What's that, you might well ask.
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