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Shoe seller Office admits to hack, customer details plundered

Shoe shop has trod in something
Thu May 29 2014, 13:26

FLIP FLOP FLOGGER Office has alerted its customers to a security breach that impacted it but not its financial information.

The shoe shop is the latest in a line of companies to come forward with such a confession and it is sitting alongside luminaries like Target, eBay and, most recently, Spotify

The firm has emailed customers telling them that, guess what, it is now their time to think of a new password, commit it to memory and never write down.

"Unfortunately we have been the subject of a security breach resulting in unauthorised access to your account. We can confirm that no credit card, debit card, Paypal or bank details were compromised in any way," it said in its email.

The firm said that its legacy accounts created before last summer are affected, and explained that plundered information includes customers' names, addresses, phone numbers, email addresses and passwords to their Office Shoes accounts.

Office Holdings CEO Brian McCluskey said, "I can confirm that the Office [Shoes] website has been the subject of a security breach. We take such a threat very seriously and have been in communication with our customers to advise them of the matter. We can confirm that no credit card, debit card, Paypal or bank details were compromised in any way. In addition we have reported the matter to the relevant authorities.

"The protection of customer data is of the utmost importance to us and we are treating this extremely seriously. Our customers remain our number one priority and we are taking all necessary measures to ensure that our website remains secure."

The breach and the announcement are reminiscent of the initial response offered by eBay last week. The auction website did not explicitly ask its users to change their passwords, and it does not appear that the loafer outfit is, either. We have asked it to confirm if that is the case.

Ultimately, and in the face of a lot of negative attention, eBay capitulated and told its users to burn all the things and change their passwords. µ


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