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Spotify emails customers warning of hack, offers advice for Android app users

But only one user has had data pinched
Thu May 29 2014, 14:14

Spotify warning for Android usersSPOTIFY has sent out emails to its customers warning of the database breach that it reported earlier this week.

There is not much new information in the email, which we received on Wednesday, but Spotify has some additional advice for users of its Android application. Earlier this week, Spotify said that Android users should update their app within the next few days, and today it confirmed that most users will receive a message within Spotify, forcing users to download the new update.

"You need to update Spotify," the message will read. "This version of Spotify is no longer supported. Please go to Google Play and install the new version."

Spotify adds that if you don’t receive the message within the next few days, go straight to Google Play and install the latest update. It also says that Amazon Appstore users can expect an update within the next few days also.

Spotify first reported news of a database breach on Tuesday, which following last week's eBay fiasco, likely unsettled some.

However, Spotify said that while it has become aware of "unauthorised access to its systems," only one user's data has been accessed. Spotify so far believes that this did not include any password, financial or payment information, and it said that it does not believe users are at heightened risk following the breach.

Spotify CTO Oskar Stål said in a notice on the firm's website, "Our security team has become aware of some unauthorised access to our systems and internal company data and we wanted to let you know the steps we're taking in response (and tell you how to get back onto Spotify if you're having trouble logging in).

"We take these matters very seriously and as a general precaution will be asking certain Spotify users to re-enter their username and password to log in over the coming days."

Spotify confirmed that Android users were at risk during the announcement of the breach, advising that users should upgrade the app, ahead of Thursday's email warning. 

Spotify said, "As an extra safety step, we are going to guide Android app users to upgrade over the next few days. If Spotify prompts you for an upgrade, please follow the instructions. As always, Spotify does not recommend installing Android applications from anywhere other than Google Play, Amazon Appstore or https://m.spotify.com/. At this time there is no action recommended for iOS and Windows Phone users."

Spotify noted that once the Android app has been updated, users might have to re-download their offline playlists, but said that security should come first.

"We have taken steps to strengthen our security systems in general and help protect you and your data - and we will continue to do so. We will be taking further actions in the coming days to increase security for our users," Stål concluded. µ

 

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