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Apple acknowledges Find My iPhone exploit, urges users to change passwords

Says it was a standard 'ID hack'
Wed May 28 2014, 10:08

Apple iPhone 5S in space grey gold and silver

APPLE HAS ADVISED users affected by the Find My iPhone exploit that was uncovered on Tuesday to change their passwords as soon as possible.

In a statement sent to The INQUIRER, Apple acknowledged that it is aware of the issue, which sees users being locked out of their iDevices and held to ransom, and urged users to change their Apple ID passwords.

An Apple spokesperson said, "Apple takes security very seriously and iCloud was not compromised during this incident.

"Impacted users should change their Apple ID password as soon as possible and avoid using the same user name and password for multiple services. Any users who need additional help can contact AppleCare or visit their local Apple Retail Store."

The firm was also keen to point out that this was a standard a standard "password and ID hack," rather than an attack on its servers.

The Find My iPhone exploit was uncovered on Tuesday, with reports claiming that hackers had hijacked Apple's security feature, enabling them to hold iOS and Mac device owners to ransom.

iPhone, iPad and Mac users took to Apple's support forum to complain about the hacking, in which hackers use the Find My iPhone feature to remotely lock users' devices and send messages demanding money.

One user wrote, "I went to check my phone and there was a message on the screen (it's still there) saying that my device(s) had been hacked by 'Oleg Pliss' and he/she/they demanded $100 USD/EUR (sent by paypal to lock404(at)hotmail.com) to return them to me."

Some users have managed to unlock their devices following attacks, although one user noted that after successfully restoring their iPhone they were promptly hacked for a second time.

"Breaking news: I've been hacked a [second] time. I've just received an email that my phone was put into Lost Mode again, after I successfully changed my password," the disgruntled user wrote.

Others who havent been so successful in bypassing the hack are asking Apple and Australian carriers for help in regaining access to their iDevices.

An Optus spokesperson told Cnet, "If customers have any questions about their Apple devices, they should speak directly to Apple," while Vodafone said that those experiencing the issue should "speak with Apple as they are best placed to offer comment on their services".

A Telstra spokesperson added, "We're aware of the reports and we've referred the matter to Apple. In the meantime customers who need assistance can contact Apple Care."

News of this hack comes just a month after it was revealed that a flaw in iOS 7 allowed hackers to easily deactivate Find My iPhone and wipe users' iCloud accounts. µ

 

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