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HTC One Android 4.4.2 Kitkat update suspended due to 'difficulties'

Firm promises to 'resolve issue quickly'
Tue Mar 04 2014, 11:16

TAIWANESE PHONE MAKER HTC has suspended the Android 4.4.2 Kitkat update for its flagship HTC One smartphone, citing unforseen difficulties.

HTC started its Android 4.4.2 Kitkat rollout for the HTC One and One Mini smartphones in February, with the update arriving on both unlocked handsets and those locked to O2, Three and Vodafone.

However, the rollout has since stalled, with HTC saying it is experiencing 'difficulties' with the Kitkat update. What's more, HTC has changed its software update webpage to say that the update is back in the 'integration' stage, rather than being released to users.

HTC One in Gold for UK with Android 4.3 Jelly Bean

HTC said in a statement, "We are aware that a limited number of HTC users are experiencing difficulties with the KitKat update. As a result, all FOTA updates have been temporarily suspended.

"HTC is committed to providing customers with the best possible mobile experience and we are working hard to resolve the issue quickly."

The firm has not revealed what difficulties it has encountered, but we have put the question to it. However, these issues often occur when an OEM skins Google's Android mobile operating system in a heavy custom skin, which is the case with the HTC One.

If HTC doesn't hurry up and restart the update, it could see the HTC One's successor, the anticipated HTC One+, make it to market before the HTC One Android 4.4.2 Kitkat rollout is complete.

The HTC One+, which presumably will arrive with Android 4.4.2 Kitkat onboard, is expected to feature a 5in HD 1080p screen, a quad-core Qualcomm Snapdragon 801 processor, dual cameras and an updated version of HTC's custom user interface that, given this recent software update issue, we hope will be more stripped down than previous versions.

The HTC One+ will be unveiled in London on 25 March. µ


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