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Google and HP recall overheating Chromebook 11 chargers

Overheating chargers said to resemble Salvador Dali sculptures
Tue Dec 17 2013, 17:11
Google HP Chromebook 11 top view

CHROMEBOOK DESIGNER Google has been forced to recall chargers for its Chromebook 11 after a number of them were found to have overheated and melted.

The recall announcement by the US Consumer Product Safety Commission (CPSC) comes after nine cases of Chromebook 11 charger flambe were reported.

Sales of the machine, which is built by HP, were suspended last month because of the overheating charger problem, however this development will see the 145,000 Chromebook 11 units believed to be in circulation in need of replacement chargers.

The CPSC advised, "There is one report of a small burn to a consumer and one report of minor property damage to a pillow from an overheating charger."

So far there has been no word as to if and when the machine will go back on sale.

The affected units were all sold in the US in October and November through Best Buy stores as well as the websites of Best Buy, HP and Amazon.

The unit is powered by a standard microUSB connector and HP has advised users to "stop using the bundled charger immediately". In theory, anyone who is left without power can simply substitute one of the other half dozen USB chargers they probably have lying around the house, however they do so at their own risk.

HP and Google have advised that Chromebook 11 users can make use of other microUSB chargers, as long as they are Underwriters Laboratories (UL) certified.

The CPSC said on its website that users should return the charger, for which they will be issued a replacement. Presumably one that works without overheating. µ

 

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