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Almost a third of Samsung Galaxy Gear smartwatches are being returned

A leaked document claims
Mon Oct 28 2013, 12:39
Samsung Galaxy Gear on table top

ALMOST A THIRD of Samsung's Galaxy Gear Smartwatches sold are being returned, a leaked document has revealed.

The figures come from information in a leaked document sent to Geek.com and suggest that over 30 percent of Samsung's wrist gadgets are being returned after sale at Best Buy locations in the US.

Powered by an 800MHz processor with 512MB of RAM, the Galaxy Gear smartwatch works along with a smartphone via Bluetooth connectivity. It brings up notifications for things like emails and text messages, which will pop up on the watch, saving users from having to dig their phones out of their pockets or bags.

However, in Samsung Galaxy Gear review we found that despite its premium design, the functions and settings it brings to users, especially the lack of social network integration don't really justify its hefty price of £299.

The higher than expected return rate could be due to that realisation, with customers impulse buying and then realising that the smartwatch isn't everything it's cracked up to be.

However, last week, Samsung announced that the Galaxy Gear is now compatible with more Samsung devices, including the firm's flagship Galaxy S4 smartphone, through the Android 4.3 Jelly Bean update.

Up until now the Galaxy Gear would only work with Samsung's latest phablet, the Galaxy Note 3, as well as the latest edition of the Galaxy Note 10.1, which were launched at the same time. The update could bring that unproven return rate down, or it might not. Nevertheless, it will be a welcome addition to those who do want to bring their phone notifications from their pocket to their wrist but own less recent Samsung mobile devices - namely the Galaxy S3, Galaxy S4 and Galaxy Note 2. µ

 

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