MUSIC STREAMING SERVICE Spotify reportedly is down for some users in the UK, and the firm is working on a fix.
Spotify has confirmed that its desktop service is experiencing some issues, with a number of users unable to browse or play music on the service. The firm has confirmed that the cause of the outage is problem in its UK data centre, and has said it is working on a fix.
Thanks for tweeting us! We are still working very hard on fixing the connectivity issue for our users in Europe. Thank you for your patience— Spotify Status (@SpotifyStatus) October 10, 2013
While the firm has said it is working a fix, a Spotify representative has told The INQUIRER that there is a way around the problem, and that's to simply log out and log back in again. It's unclear whether this will work for all users experiencing problems.
Here at The INQUIRER, before we caught wind of a quick fix, we were having mixed luck. Some of us were able to access the desktop service as normal, some of us were unable to access certain features of Spotify - such as Discover and Search - and others were reporting that both the Spotify desktop player and web player are out of action.
Some reports coming from the Twitter suggested that it was only the Mac OS X version of the Spotify desktop app that was borked, although we've been experiecing the issues across both OS X and Windows. Some users are also reporting that the Spotify iOS app is not working, although this is working just fine for us.
Whatever is going on, Spotify users are not happy about it.
One user moaned on Twitter, dramatically, "WHY IS MY SPOTIFY NOT WORKING THIS IS DEVASTATING I CAN'T COPE!!!!!!!!!!!!!!!!!!!!"
Another disappointed user added, "OMG - Spotify is apparently not working. My CDs are still spinning round just fine, though."
We'll update this story when we hear more. µ
Tags: Digital Media