KOREAN PHONE MAKER Samsung has backtracked on its earlier comments and said it will work to free up some additional storage on its Galaxy S4 smartphone, following an investigation by BBC Watchdog..
The Watchdog investigation aired on UK televisions last night, and the show addressed multiple user complaints that the 16GB Samsung Galaxy S4 actually has just 9GB of user storage available.
Previously, Samsung had said that it wasn't doing anything wrong, telling those who were moaning that unlike some smartphones, such as the iPhone 5 and the HTC One, the Galaxy S4 comes with a microSD card slot.
However, apparently having been shamed by the BBC's investigation, Samsung has backed off from its previous comments and said that it will work to free up some additional storage on its flagship smartphone.
Speaking to The INQUIRER, a Samsung spokesperson said, "As one of the most advanced smartphones on the market, the Samsung Galaxy S4 uses part of its internal memory to bring our customers its innovative and unique features.
"We appreciate this issue being raised and we will improve our communications. Also, we are reviewing the possibility to secure more memory space through further software optimisation. Samsung is committed to listening to our customers and responding to their needs as part of our innovation process."
Users will soon have the option to buy a Galaxy S4 handset without Samsung's fussy Touchwiz user interface, as Google announced a model last night that runs its stock Android 4.2 Jelly Bean mobile operating system without Samsung's Touchwiz software.
Wednesday's episode of BBC Watchdog is available to watch on BBC iPlayer now, or in the Youtube video below, courtesy of Videolan. µ
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