BOOKSELLER Amazon.com has suspended digital sales of Electronic Arts' latest Simcity release.
There is an "Important Note on 'Simcity'" posted to the Amazon.com listing, which says that there are 'issues' with the Electronic Arts (EA) game and that Amazon won't be selling it until they are fixed.
"Many customers are having issues connecting to the 'Simcity' servers. EA is actively working to resolve these issues, but at this time we do not know when the issue will be fixed," it says. "Please visit https://help.ea.com/en/simcity/simcity for more information."
The page makes for grim reading for the games company, as do the customer reviews.
The game has over one thousand one star reviews, and that is not the sort of response that a publisher like EA, or a game like Simcity would expect. This is our favourite.
"The hours upon hours since launch that I haven't been able to log in, whether it be sitting in queues, or server busy messages, or just plain old not working screens, I've managed to do a heap of things that I never do when I'm locked in my man cave playing video games.
"I've washed the dishes, the laundry, changed the oil in the car, mopped the floors, dusted, did a spot of gardening, greeted my children who I hadn't really seen since Christmas, walked the dog, asked how my wife's day has been and listened to the entire response, restocked the groceries and many more things! My family has never been happier that they've got a father and husband again.
"In fact, I feel like Simcity has given me a new lease on life. This wouldn't have been possible without the seemingly crazy decision to have constant online connections and server side save points even for single player."
We should point out that that reviewer gave the game five stars. A one star view quoted for comparison runs differently.
"Go up to a random stranger, preferably a musclehead, hand him your $60 and ask him to punch you in the face," says a disgruntled gamer. "You'll get more out of your money, and it'll be less painful to watch."
This Simcity is the first to introduce multiplayer to the game and as far as we can work out from EA's support pages there are over 30 issues with it.
One, for example, suggests that users might have had an issue with "attempting to download, install or apply an update to [their] copy of SimCity".
It doesn't sound good. µ
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