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Apple gets sued over guarantees in Belgium

Firm hauled into court by consumer group
Tue Jan 15 2013, 12:39
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HARDWARE DESIGNER Apple has been sued a Belgian consumer group over its guarantees.

The group, Test-Aankoop/Test-Achats, is not happy with Apple at all, and has filed a lawsuit that will see it in court to discuss why it doesn't offer a standard two-year hardware guarantee.

Apple offers consumers a one-year guarantee, but will only provide more cover if it is paid for under the Applecare system. European law dictates a standard two years of free coverage. Test-Aankoop says that Apple should therefore do that.

Test-Aankoop said that it is one of 10 European consumer organisations with the same aim. Last November Apple extended its Italian guarantees to two years following pressure from the Italian consumer association Altroconsumo.

"The Cupertino company has changed the misleading information on its website about the Italian guarantee of conformity of the products," said Altroconsumo then. "We ask that the same change is made in the rest of Europe where, for the moment, everything has remained the same."

The Belgian cause has the same mission and in a statement it said that it was rather confident "of a positive outcome of the injunction".

Apple could have to pay €900,000 in fines, but so far it has not responded to our request for comment. µ

 

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