Americans generally do the right thing, after first exhausting all the available alternatives - Winston Spencer Churchill
UK MOBILE OPERATOR T-Mobile has topped Ofcom's complaints chart for its pay-monthly mobile phone deals.
The fuschia coloured network saw 0.17 complaints logged per 1,000 customers for the third quarter of 2012, although this was down from 0.18 from the second quarter.
The INQUIRER contacted the mobile operator for comment on the numbers but had received no reply at time of publication.
Rivals such as Three (0.16), Orange (0.16) and Vodafone (0.14) also registered similar levels of complaints, while O2 maintained its reputation as the least complained about mobile provider with just 0.05 complaints per 1,000 customers.
"We're pleased with the results from Ofcom's research on the number of complaints from O2 customers," an O2 spokesperson told The INQUIRER.
This came despite network outages blighting its service this year that had customers outraged.
Meanwhile in the broadband market, Orange rocketed up the complaints chart due to a change in its terms and conditions that required customers to take a landline service to keep a "free" broadband offering, sending complaints rocketing to 0.50 per 1,000.
Orange had not responded to The INQUIRER's request for comment on the figures at the time of publication.
Aside from Orange's recent travails, Talktalk remained the most consistently complained about provider with 0.35 issues per 1,000 customers, although this was down from 0.42 in the previous quarter.
BT also scored relatively poorly with 0.34 complaints, up from 0.31, while Virgin Media (0.12) and Sky (0.09) were the best performers in the market. µ
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