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Microsoft gets sued over Surface storage shortfall

Has less storage than advertised
Thu Nov 15 2012, 10:32
Microsoft Surface

A LAWYER has sued Microsoft over the lack of storage in its Surface RT tablets.

The lawyer is a Surface tablet buyer and his issue is that the tablet device does not come with as much storage as advertised.

We reported earlier that Microsoft is effectively selling half a pint in a pint glass, because its 32GB Surface RT tablet has only 16GB of available storage.

The rest of the storage space is taken up with things like Microsoft Word and Excel, preinstalled software applications that some customers might want to do without.

One of those people is Los Angeles lawyer Andrew Sokolowski. He bought a 32GB Surface RT tablet and very quickly ran out of space on it.

Microsoft has already faced up to the tablets' shortcomings and in a support webpage breaks down how and when the Surface RT tablet storage is used.

"Here's how much hard disk space you have available out of the box," it says. "The 32GB version has approximately 16GB [of] free hard disk space. The 64GB version has approximately 45GB [of] free hard disk space."

Sokolowski missed this, though, and turned to some lawyers of his own, instructing them to file a lawsuit against Microsoft.

According to the complaint Microsoft has hidden away the explanation. "They make you search and dig for it specifically, or you would never find it," said Sokolowski's lawyer, Rhett Francisco in an interview with the Seattle Times.

We've asked Microsoft to respond. So far it has not. µ


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