The Inquirer-Home

Apple responds to IOS 6 Maps debacle

Says things will eventually get better
Fri Sep 21 2012, 10:16
Apple Maps on IOS 6

GADGET DESIGNER Apple has responded to the widespread criticism of its Maps application, promising that things will get better.

Following the release of IOS 6 on Wednesday evening, Apple was met with criticism from angry Idevice users after its new Maps app failed to meet their high expectations. In fact, Apple's Google Maps replacement failed to do much right at all, giving users inaccurate directions, failing to provide public transport directions and claiming that Doncaster doesn't exist.

It's not just users that have criticised Apple, as Nokia has been quick to tell users that its Maps are better.

Apple has finally responded to users, and Nokia, and although it doesn't outright apologise, it promises that things will get better.

"We launched this new map service knowing that it is a major initiative and we are just getting started with it," Trudy Muller, an Apple spokeswoman told the New York Times.

"We are continuously improving it, and as Maps is a cloud-based solution, the more people use it, the better it will get. We're also working with developers to integrate some of the amazing transit apps in the App Store into IOS Maps.

"We appreciate all of the customer feedback and are working hard to make the customer experience even better."

It might have aggravated users, but Apple's Maps failure didn't stop record numbers of people from queuing for the release of the Iphone 5 this morning. We were down at Apple's flagship store on London's Regent Street, where we were told it's the biggest queue the store has ever seen.

Check out our IOS 6 review. µ


Share this:

blog comments powered by Disqus
Subscribe to INQ newsletters

Sign up for INQbot – a weekly roundup of the best from the INQ

INQ Poll

Happy new year!

What tech are you most looking forward to in 2015