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Google screws up Nexus 7 deliveries

Sends out packages with incomplete addresses
Thu Jul 19 2012, 12:05
Google Nexus 7

NOVICE TABLET VENDOR Google has royally screwed up Nexus 7 shipments in the UK, having sent out thousands of orders to customers with incomplete addresses on the packages.

Google Nexus 7Despite charging customers a tenner for delivery, Google managed to arrange that Nexus 7 devices are struggling to reach those who ordered them, as The INQUIRER team has experienced first-hand.

We spoke to delivery firm TNT, which told us that because Google has sent out packages with incomplete addresses "thousands of customers" will be kept waiting for their deliveries while the firm carries out "recovery actions" to find the packages' rightful addressees.

One person has revealed that their Nexus 7 delivery was addressed to "Basement flat, basement flat, London", which meant that because TNT was unavailable to deliver they had to go out of their way to collect the device.

We've also heard from TNT that it's had a lot of calls about the issue, but it said it is advising customers to contact Google to ask for refunds and make their voices heard about the problem.

As if to make matters worse, Tesco has revealed its pricing for the Google Nexus 7, and it is selling the 16GB model cheaper than Google, for £189. µ

 

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