SOFTWARE OUTFIT Mozilla has admitted it's struggling to find a fix for a critical bug that causes Firefox to crash when viewing videos using Adobe's Flash Player.
The open software firm told users in a statement Monday that it is still working to identify the bug, but failed to relieve any concerns that the problem will be sorted out any time soon.
A spokesman for Mozilla told The INQUIRER, "Some Firefox users on Windows Vista and Windows 7 are experiencing problems when viewing videos in Adobe Flash Player 11.3, released on June 8, 2012. Firefox and/or Flash Player may crash or not load videos using Flash Player, or videos may not display correctly."
Mozilla added that it is "working closely" with Adobe to diagnose and iron out the issues, but that's all it could tell us.
The flaw was found when Mozilla released its latest Firefox software upgrade on 8 June and seems to affects just those using the web browser on systems running Windows Vista and Windows 7.
Since then, the firm has posted temporary notices explaining how users can get around the problem while the company works on a stable solution.
"Firefox users experiencing problems viewing videos in Flash Player should try the workarounds listed in this help article," reads the statement.
Mozilla revealed on Thursday that it is working on an Ipad web browser codenamed "Junior" to take on Safari, promising to make "browsing more fun" while "re-thinking browser user experience from the ground up".
Let's hope the "fun" part is that it can actually play Flash-based videos without requiring a long-winded work around. µ