The Inquirer-Home

Brits are over-spending on mobile contracts

Wasting £194 a year each
Tue Apr 10 2012, 13:13

BILL ANALYSIS ENGINE billmonitor.com has revealed that Brits are each wasting an average of £194 a year on the wrong mobile contract.

The Ofcom-approved company analysed 28,517 phone bills from O2, Orange, T-Mobile and Vodafone over an 18 month period. The research revealed that 76 per cent of Brits are on the wrong mobile tariff, each wasting an average of £194.71 every year, adding up to £4.8 billion that the country is wasting in total.

The majority of people on the wrong contract, 52 per cent to be precise, are using just one quarter of their monthly allowances, billmonitor discovered, no doubt due to the rise in IM and free call services such as Imessage, Viber and Google Talk. And 19 per cent are simply not optimising free benefits that come with their contracts, while 29 per cent are on a contract that's too small for their needs, going over their monthly calls, texts and - most predominantly - data allowances.

"Data allowances can be set independently from minutes but networks such as Orange and Three (and to a lesser extent Vodafone and T-mobile), still correlate these two allowances together", the bill analyst firm commented. It said, "billmonitor calculations show it is rational for customers (such as smartphone owners) who are relatively heavy mobile internet users to move up their tariff level to increase their data allowance, even if the additional calling minutes are redundant".

If you're one of the 76 per cent that is over-spending, Carphone Warehouse is promising to tackle this issue, offering price plans including unlimited data from £12 a month. µ

 

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