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Student loan firm fails sending email

Mass emails students' details
Wed Mar 21 2012, 12:50

UK GOVERNMENT QUANGO Student Finance England has mistakenly broadcast thousands of its customers' email addresses.

The company, which makes loans to students, emailed some of its customers yesterday but managed to put all of their email addresses in the main 'To' field of the email. The emails were sent to students due to start taking courses this year and gave them rather a bad start to their academic careers.

The fact that their personal email addresses were shown means that were exposed to other users, leaving the company embarrassed and 8,000 students wondering whether they will end up on spam and cybercrime target lists.

Student Finance England, part of the larger Student Loans Company, has apologised and the group confessed to sending the emails on its web site.

"We are sorry that a number of student email addresses have been included in an email which has been sent to other customers. The information was sent in error and only included email addresses, no other personal student data was shared," it said.

"We have contacted all customers affected to let them know about this issue. The integrity and security of student accounts and the protection of personal information is vital to us and we apologise to all of the students involved." µ


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