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Asus confirms a bug in the Transformer Prime

Random reboots get a fix
Thu Feb 09 2012, 11:02

TAIWANESE HARDWARE VENDOR Asus has confirmed its Transformer Prime is suffering from random system reboots.

The Transformer Prime has had a couple of problems since its launch. The latest is annoying users with unexpected reboots but Asus is rolling out an update to resolve the issue.

Asus said on Twitter:

Previous problems have included poor GPS signal acquisition and also stock shortages following huge demand. However, we've had a Transformer Prime in The INQUIRER office for a few days and have not had any unexpected reboots.

The response from users on Twitter has mostly been users asking when the upgrade to Android 4.0 ICS will come for the original Transformer TF101. Asus has replied saying that it's in testing and still scheduled for release this month.

Asus has also taken to Facebook to announce that stock is "still landing weekly and in increasing numbers".

"The majority of our resellers have now fulfilled their back orders so more free stock should be available soon," it added.

The company has repeatedly denied that the Ipad 2 rival has hardware problems, and recently shot down online retailer Clove's claim that it received faulty Transformer Prime units that had WiFi problems. µ

 

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Comments
had mine for 3 days

Have had mine for the past few days, upgraded to ics and have had no issues mentioned in various forums. Ok getting a gps lock is poor but had compromised prior to purchase.

posted by : farina, 12 February 2012 Complain about this comment
Primed

I have had mine for two weeks now and I have had none of these issues... I updated it to ICS the first day I got it and it has been great ever since. Could it be something people are installing?
Never the less, Asus seems to be responding and willing to help out, IMO that is worth putting up with a few problems on a brand new product

posted by : Ty, 10 February 2012 Complain about this comment
never again

a few words.............."ONE BIG F'N FAIL!!

posted by : barry, 09 February 2012 Complain about this comment
Not ready for "prime" time?

That's quite a good effort on Asus part.

GPS problems
Wifi problems
Reboot problems
Videos Glitches issues.

I tried one and found the trackpad an absolute joke but who needs a trackpad on a tablet?

Good quality screen thought.

posted by : Phil, 09 February 2012 Complain about this comment
Good work Asus

It's good to see that Asus are a company that really look after their customers. I personally have had no problems at all with my Prime but if I had I would be really pleased about this!

posted by : EmmaP, 09 February 2012 Complain about this comment
Not yet..

I don't have the update yet because a different bug prevented my Transformer Prime from updating over the air. Or from updating from a download. Or updating at all.

Asus support said to send it in to them for repair. Instead I sent it back to the shop I bought it from - hopefully the replacement device will actually work..

posted by : Cederic, 09 February 2012 Complain about this comment
aboutus
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