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Asus denies problems with Transformer Prime again

Claims Clove must be mistaken
Thu Feb 02 2012, 15:15

TAIWANESE GADGET MAKER Asus has again denied that there are hardware problems with its Transformer Prime hybrid tablet.

The firm has said this in response to online retailer Clove pulling the Android 4.0 Ice Cream Sandwich tablet from its web site. Clove said yesterday that it found problems with the WiFi and GPS, so it wasn't happy to send the device out to customers who had pre-ordered.

Asus Eee Pad Transformer Prime Tablet

Clove said, "We did some random testing on the stock and yes the main factors taken into consideration were WiFi and GPS."

Asus has already admitted the metallic casing might affect the GPS signal, so it removed that from the specifications sheet. It then told us that the Transformer Prime had no problems with its WiFi, but unhappy customers could get a full refund.

In response to Clove's findings, Asus said, "We are not aware of any quality issues with the Transformer Prime. We have conducted extensive testing on the Transformer Prime in laboratory conditions and the device is performing as expected in all areas and to all of our required parameters."

It added, "Asus prides itself on the rigorous testing of all products to ensure the highest quality possible. We refute any and all claims from third parties regarding the quality of our products."

Clove has had to wait a long time for stock of the Apple Ipad 2 rival to arrive. Asus said that stock shortages have been down to "massive demand" for its second generation hybrid tablet. µ


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