One more such victory and we are lost - Pyrrhus
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Asus denies problems with Transformer Prime again
TAIWANESE GADGET MAKER Asus has again denied that there are hardware problems with its Transformer Prime hybrid tablet.
The firm has said this in response to online retailer Clove pulling the Android 4.0 Ice Cream Sandwich tablet from its web site. Clove said yesterday that it found problems with the WiFi and GPS, so it wasn't happy to send the device out to customers who had pre-ordered.
Clove said, "We did some random testing on the stock and yes the main factors taken into consideration were WiFi and GPS."
Asus has already admitted the metallic casing might affect the GPS signal, so it removed that from the specifications sheet. It then told us that the Transformer Prime had no problems with its WiFi, but unhappy customers could get a full refund.
In response to Clove's findings, Asus said, "We are not aware of any quality issues with the Transformer Prime. We have conducted extensive testing on the Transformer Prime in laboratory conditions and the device is performing as expected in all areas and to all of our required parameters."
It added, "Asus prides itself on the rigorous testing of all products to ensure the highest quality possible. We refute any and all claims from third parties regarding the quality of our products."
Clove has had to wait a long time for stock of the Apple Ipad 2 rival to arrive. Asus said that stock shortages have been down to "massive demand" for its second generation hybrid tablet. µ
Tags: Hardware
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Hi, I have been reporting Wi-fi problem with my Asus Transformer prime . When I am navigating on the web suddenly stop working and went back to home menu . This is happening very frequently ;even I reset my tablet nothing improve it . I whrote down my complaining but I am waiting any responses from asus manufactor company. It make me very sad about serious partner from there .and I'm still waiting .thank u
Fernel Tabora
512-228-1441
Austin,tx
Hi, I have been reporting Wi-fi problem with my Asus Transformer prime . When I am navigating on the web suddenly stop working and went back to home menu . This is happening very frequently ;even I reset my tablet nothing improve it . I whrote down my complaining but I am waiting any responses from asus manufactor company. It make me very sad about serious partner from there .and I'm still waiting .thank u
Fernel Tabora
512-228-1441
Austin,tx
Ive had no issues with the wifi, everything seems fine except the other day the left hand side of the screen stared to go fuzzy? I turned it off and it hasnt happened again but the screen every now & these flickers, so im thinking of sending it back.....
I bought a prime last month. It was working perfectly till I received the update message and updated it...from there on I started getting major issues, constant crashings, freezings and reboots...especially when using YouTube. I figured that maybe it was just eventually going to stop but it got worsssseeee and even started taking forever to load anything. Since I bought it from bestbuy and did not buy the extended warranty, I did not want to risk it so decided to take it back and exchange it. I just assumed that I had a bad one...it happens. However bestbuy did not have any in stock and I had to wait two weeks for the new one. I was happy to get the new one and guess what? After only using it for one day, i received the update message and once again updated it....and that same night while using youtube it crashed...half the screen turned red and the other black, then completely shut off. My husband tried everything to restart it but it did not work, we even rebooted it with the reset button and still nothing happened, after trying for about one hour it started working again. This happened about four times. I was fed up, we called asus and the guy was full of crap and was not helpful at all. He pretty much said that it was caused by the update and that they were working on it. I was furious....so I took that one back and decided to just get the ipad2. Been using the iPad for a couple of days now and no issues at all. But I still do miss the prime. If I had to compare the two, I prefer the prime. The screen is sharper, personizable, and was able to view more websites since now I get the cannot view message on websites with flash. But at the end of the day iPad is more reliable and I don't have to spend hours trying to make it work because it doesn't randomly crashes, freezes, reboots itself and loads slowly. It does what it is supposed to do. I'm still tempted to return it and get another prime if i could actually find one that won't cause me any issues. But the prime is just not reliable. For $500, the least I'm asking for is to "work"
I bought one as a Christmas presnet for a family member as the cross-over from tablet to netbook seemed simply brilliant.
Unfortunately, the wifi kept dropping, the screen kept freezing and it just looked like poor or inappropriate testing or build quality. I would have hoped that Asus would have tested outside a lab.
Anyway sent it back. Asus should just work on getting their product to work in the real world and stop being stuborn about whether they accept the problems THAT DO EXIST!!
Prime worked fine for me up until about the fifth day. The tablet would not power on even though it was fully charged. Ran through the troubleshooting with tech support and ended up having to ship it back to ASUS for repairs- fine with me- BUT AT MY OWN COST?! WTF kind of service is this? Ridiculous.
Some people have issues with their primes...some don't. This alone shows a lack of QA. With mine the first got no gps signal at ALL...in or outside. On the second wifi drops from 20mb to 4mb climbing the 5 stairs to my den. It's going back tomorrow. I love the tablet, but for 500 dollars I expect what I buy to work !
i replace for the third time my asus prime 64gb because only two issues after ICS upgrade,
1-- Youtube Keyboard flickering several times
2-- Recent apps visual flickering after 6 apps open
all the prime machines that i replace show me this issues
thanks,
Well I am happy that other peoples primes are okay. Mine isn't.
Wifi is terrible and GPS is non existant.
Thinking of returning, but it is sooo good at everything else :(
In my experience Asus has a history of shipping defective products. Only when forced to do they make some half-hearted attempt to fix the defects but usually it compromises the products performance as a result. I will never buy another Asus product again based on their shoddy quality and zero customer support.
Mine kept freezing and restarting. I did notice that when it did, the wifi signal went low.
I bought an ipad instead. This gadget is too expensive to fool around with.
All of these articles about the GPS and WIFI on the Prime are completely blown out of proportion. I have had absolutely no issues with mine. In fact, I love it! Blows any other tablet on the market out of the water in every aspect!
I bought a Prime for my wife, and so far so good. She loves it, but she keeps calling it an iPad! :-( The WIFI has been pretty reliable, except one after 2 days of operation, I lost connectivity. I had to shutdown and restart the device to recover; not a show stopper. I haven't verified the GPS outside yet. Certainly, I've discovered, that it won't find a satellite inside! :-)
I must admit that I am not having problems with wifi or gps the 64gb I bought last Saturday....The only issue was the OTA ICS update caused random reboots so I went to XDA and found a 11.1 version that has solved my random reboots...I am very happy with the device..I am fairly confident that some HW versions may have a problem. FYI- I am using this on my android phone https://market.android.com/details?id=com.cajax.gps2bt2&feature=search_result#?t=W251bGwsMSwyLDEsImNvbS5jYWpheC5ncHMyYnQyIl0.
And this on the tablet https://market.android.com/details?id=googoo.android.btgps&feature=order_history#?t=W251bGwsMSwxLDUwMCwiZ29vZ29vLmFuZHJvaWQuYnRncHMiXQ..
Follow the directions and you will get full GPS,,,,especially in the house or car with phone close to window
Well some people don't have issues but too many do. Go over to XDA-Developers forum to check out their comments. I had to return mine because I kept losing internet connection in my home, only this device had this problem. Asus support which was supposed to answer my inquiry within 48 hrs still hasn't and its been a week. A beautiful tablet but not that useful if your unit cannot count on wifi connection.
and there is no problem with wifi or GPS
wifi never failed once, GPS lock outside takes about a minute., max 2
my wifi situation is a little difficult with 60 cm brick walls
Ok
I think that people who like to show off other buy Asus but they forgot what Asus can do and not do .Asus is better than IPad 2 it's above all ignite tablets .
Thanks