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Clove outs Asus Transformer Prime hardware problems
ONLINE RETAILER Clove has taken the Asus Transformer Prime hybrid tablet off sale after discovering problems with its stock.
The smartphone and tablet retailer has found reliability problems with the Android 4.0 tablet's WiFi and GPS connectivity. The firm said it has pulled the device from its web site until further notice.
Clove has had some supply chain issues but said, "However we have been able to obtain some stock sooner than expected; but because of complaints of faults with the model we took the decision to thoroughly test stock before fulfilling any orders."
"We are at this time not satisfied that all units we could provide you with are working correctly, and performing to the standard we expect of the unit. We have therefore taken the decision until further notice stop selling the Asus Transformer Prime."
Chris Ward, digital media coordinator at Clove told The INQUIRER that it received a "reasonable stock allocation" but not enough to fill its orders. "We did some random testing on the stock and yes the main factors taken into consideration were WiFi and GPS," he added.
Asus had said it wasn't aware of any WiFi issues and removed the GPS from the Transform Prime's specifications sheet. It has declined to comment on the situation.
It released a firmware update last month, but that was for a graphics bug.
Ward told The INQUIRER, "We will monitor the situation and may make it available again in the future, depending on availability and the resolution of the technical issues discussed so far." µ
Tags: Hardware
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The Prime did have a Wifi problem with units shipped into the US market. All UK units have the issue sorted. Yes GPS is not great but the rest of the product is bloody amazing and far outweighs the weak GPS functionality.
This statement by Clove is actually about the fact they have zero launch stock, having taken pre-orders they knew they were going to get A** raped by their customers so it was easier to say the product doesn't work and we refuse to sell it. Simple really if you think about it. Well done Clove for saving your own bacon.
Clove are quite famous for selling stuff they do not have. Pre-release stuff is priced high as a gambit even though they get no priority in supplies.
So what are they up to now?LZ
Like many others have posted here - I also own a Prime and am quite satisfied with my purchase.
I researched the thing for WEEKS in advance and fully knew that the GPS would be fairly non-functional, and the WiFi could be dodgy.
I'm ecstatic to pronounce that I have not a single issue with the WiFi - in fact it works far better than my HTC Desire's WiFi connection (which is the device I previously used most frequently on WiFi.
The GPS is pretty crappy, but like I said, I fully expected this - and bought it anyway as I almost never would be using this function, anyway.
Besides, ASUS do not advertise the Prime as even having a GPS function, so who cares?
I own a Prime and love it. The WI-FI works fine. I suspect the real issue is Clove can not fill their orders. Case in point, name another retailer anywhere that has done this. THERE AREN'T ANY!!!! So either Clove is the most consumer conscious vender in the world (not) or they have other issues. Maybe they can't pay for them?
No Wifi issue's guys? Really? That's great but just because you have no problem means it's BS? Here is Asus Support Manager Gary Keys official thread to investigate the many MANY cases that have HAD Wifi issues. http://forum.xda-developers.com/showthread.php?t=1443868
Im surprised to see this as I have a prime and it's been totally brilliant. I don't use gps but the wifi has been smoother than any other device ive ever used. I have other asus products and I have always found them excellent.
dont care about GPS, but WIFI has been stellar. It's a very solid machine.
I returned my Transformer Prime for issues with GPS...not that I would rely on my tablet for GPS necessarily, however when I paid for an item I expect it to work as advertised.
Why do companies think they can push crap with nice specs on a tech savvy public? Just because Apple does? ASUS, u r no Apple! U had 2 b 1st, here's a thought, make it work (correctly) 1st. I wanted one so bad, but now will wait until enough reviews actually say it (or another quad core GPS w/ WIFI) works as claimed. Maybe ACER will spit one out. Samsung will b after March.
I have one and i have Zero problems with the WIFI or GPS.
After the OTA firmware and software fixes there are virtually no problems, this sounds more like Clove bitching because they were last to get stock.
or maybe it should e first QUAD CORE TABLET!
Does it work? who cares!
The name is the Transformer Prime and it's shiny!