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Linkedin claims it informed users of opted-in ad scheme

Says it did not sell private information
Fri Aug 12 2011, 17:30

SOCIAL NETWORK Linkedin has responded to reports that it was flogging data to advertisers without its users' knowledge.

Yesterday it was reported that Linkedin could face legal trouble for automatically opting-in its 100 million or so users to a programme that gives advertisers access to personal details. Not surprisingly this has caused an uproar similar to that at Facebook when it launched its Beacon ad delivery system.

Now Linkedin has moved to reassure its users that it takes their privacy seriously. Linkedin's Ryan Roslansky said that the company informed users of changes to its privacy policy back in June, mentioning "the new ad format's opt-out policy". He added that Linkedin never shares personal information with third party advertisers and that the firm makes it easy for users to opt-out of the scheme.

Roslansky ends his post by saying, "Trust is the foundation upon which the Linkedin platform is built. We'll continue to work hard to earn and maintain your trust, while delivering the most valuable and relevant experience we can."

Linkedin might well have informed its users that there would be changes to its privacy policy, but like every company it will know that many users don't bother opt-ing out of anything, either because they are unaware of the option to do so or they can't be bothered. Google found out through Buzz that auto-enrolling users and offering them an opt-out option wasn't enough to spare it from criticism and has adopted a far more conservative approach with Google+.

All social network operators make money by harvesting user information and providing targeted advertising. However it is expected that third parties are not privvy to the information and that the social network provides an internal ad system to dish out the adverts.

By creating an opt-out policy, Linkedin might have damaged the trust it claims is so vital to its existence. µ

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Comments
I call "Foul!"

My LinkedIn email goes to its own mailbox. I've just looked back through that mailbox's contents, and there is absolutely nothing in June from LinkedIn itself, other than an invite to join the Premier service.

If "Trust is the foundation upon which the Linkedin platform is built" - well, I wouldn't want to be their buildings insurers.

posted by : Jon Green, 15 August 2011 Complain about this comment
Thanks a lot!

Just popped in and disabled the options that enabled LinkedIn to peddle my info!

And who said there is no responsible journalism left out here huh :)

posted by : Ziso Regondo, 13 August 2011 Complain about this comment
News to me

I wouldn't have even known I was auto-enrolled in something on Linked IN if I hadn't found this article. Thanks. I've opted out and won't be very trusting of Linked in any more.

posted by : Frank Black, 12 August 2011 Complain about this comment
What?

Hmmm, I'd like to know how LinkedIn "informed" the users. They sure didn't
a) Email me
b) Provide any Terms of Service update upon login (ala Paypal)
c) Send me an intra LinkedIn message.

This article is the first I've heard of this!

Not a happy camper.
PG

posted by : Paul Gregg, 12 August 2011 Complain about this comment
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