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Adobe lists a shedload of bugs in Apple's Mac OS X Lion

Wait, what? Already?
Fri Jul 22 2011, 11:36

SOFTWARE FIRM Adobe has taken issue with Apple's million selling Mac OS X Lion just a day or so after its release.

The downloadable Mac OS X 10.7 Lion upgrade is littered with bugs according to the firm, causing us to wonder whether we should just carry the office Mac over to the window and encourage it to defenestrate itself. Of course it is worth remembering that Apple and Adobe don't get on particularly well.

A blog post published by the firm is headed, "Lion tamers" and paints a rather unfortunate picture of IT administrators struggling with the upgrade.

"The cat is out of the bag! Mac OS X 10.7 aka Lion is roaming the streets and you brave Mac IT admins have been deemed Lion Tamers by the public at large. Or at least by me. I've managed a few OS compatibility assessments in my past and it is no easy task to gather up all the necessary info from the software publishers that are used in your environment, run/coordinate testing, etc," wrote the firm's Jody Rodgers.

"You are seeking the cold hard facts while a percentage of your users are barging down the door to upgrade due to justifiable work reasoning such as 'shininess'."

So, Adobe has published a long list of problems that include issues with scrolling, crashing, and application quitting, none of which look particularly good on paper.

There are a lot of problems with Adobe products it seems and anyone that fancies spending a lot of time working with them on the Mac should probably take a good hard look at the tasks at hand, before getting on with whatever they were doing in the first place.

Over at the security firm Sophos, Paul Ducklin is concerned that a just released Safari update makes no mention of the new Lion OS and therefore means that new users could be concerned about whether it applies to them and whether they should install it.

"Apple's advice about the update doesn't make it clear whether Lion users need the update or not. The HT4808 article says that 'Safari 5.1 is included with OS X Lion' but also lists 'Safari 5.1 (OS X Lion)', along with earlier OS X versions, in the Products Affected section," wrote Ducklin.

"Whether this means that there's now a newer build of Safari 5.1 for Lion available than is included in the AppStore download or not isn't clear."

Apple's new version of Safari patches 58 significant flaws. µ

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Comments
Yeah, Let's not forget...

Apple put Adobe on the Map, investing in PostScript before it was even finished... Apple doesn't want inferior products on the Platform, hence, the App Store... Anybody ever think the reason Apple wants to be able to approve an app before an Apple customer buys it is to shield them from Spyware/malware?

You Apple bashers just keep grasping for something, when Adobe is clearly hobbling along in the past... They STILL advise against working on PS files on a server, yet are promoting "the cloud."

And Flash is just, well 1990s...

Hey blah, blah, blah: Glad you're so superior in knowledge to us Mac users, and are happy with the latest POS incarnation MS's offerings...

posted by : John F. Levine, 31 May 2012 Complain about this comment
Who has NO problems?

For those saying that they have no problems with OSX Lion, you are obviously not using it much. My wife and I are using Lion extensively on four computers (3 MacBooks Pro and a brand new iMac), and we're discovering new problems every day.

I have been in IT for 25 years (developing PC, web and mobile software, including iOS apps) and use Windows, Linux and OSX daily.

For a company that controls all the hardware, it is simply irresponsible to release software with this many problems. That it has happened indicates arrogance, ignorance and incompetence on many levels within the company, and if Steve was there, I'd expect that those responsible would get chewed and fired (as they should).

Here is my list of bugs so far. Some of these are very serious, especially for a typical Mac person (think Apple vs. PC commercial)

Lion 10.7.1 bugs, as of 8/30/2011:

- OS Installer corrupted hard drive on the 17" MBPro - run disk doctor before installing
- External USB drive won't mount - worked fine in Snow
- Numerous unexplained lockups requiring hard restart
- Keyboard stopped working - I believe it's related to apps being in full screen mode
- On the one year old MBPro 15", Finder would perpetually crash, rendering it useless (you will NOT click your way out of this one, so brush up on shell commands)
- Accessing AFP shares on networked Linux machines broken. We know why, but the fix doesn't always work. Samba works for me, but many have problems with the SMB protocol as well.
- Shorter battery life - yes it is (apparently related to video driver issues)
- MacBooks run hotter (may be related to above)
- Sluggish menu popup in apps
- Aperture crashes for no apparent reason
- App focus issues when switching apps with a mouse click (example, from TextEdit to main window of most apps)
- Breaks Xcode, …if you're a developer and have previously installed through dev download, don't use the app store to upgrade
- USB Card reader we use extensively for transferring camera pictures stopped working - it still works fine in Snow (friend's computer).

posted by : nron, 30 August 2011 Complain about this comment
Adobe

First and foremost what kind of people do you have there at Adobe. I like most developers have been using OS Lion for months testing, working and generating reports. How come your people weren't. As for Adobe Flash, It has had years to work out the kinks and still doesn't work right. So don't blame Apple blame yourself. Stop trying to be the brown nose for Microsoft and get on the ball or get off of it altogether.

posted by : Anthony, 31 July 2011 Complain about this comment
Not a leader

This is what you get when have an idiot like Shanantu Narayon running Adobe! The dev release of lion OS came out in Feb and his team had 5 months to test and upgrade!

His main goal is not to advance Adobe but to outsource jobs to India to some 2nd class engineers.

posted by : Rosie_m68, 23 July 2011 Complain about this comment
Adobe vs Apple

Apples excuses are so lame, always blaming and listing bugs, noting how slow things are and how they dont work, speak of standards and what not... Well dear Apple, I just recently bought my first shinytoy Ipad2 to give to my parents as a gift. Can ANYONE explain to me, how the F doesnt SAFARI work anymore? They arent pc wizes how the heck should they fix it? The most basic thing that tablet is supposed to be ABOUT has failed mere months after. I aint even gonna mention what a hassle was it to get it all to work connecting to itunes and what not. To sum all this rant up, if APPLE's gonna talk about STANDARDS and accuse others then please PUT up or SHUT UP.

posted by : jux, 23 July 2011 Complain about this comment
Drunk

The Adobe PR man was drunk and emotionally confused when he wrote this. There will be a new announcement tomorrow that will clarify that everything is working well and what is not working well will be soon working well. So Adobe is working well and so is Apple working well, and they are working well together, and that is how all exemplary companies should work, well, well.

posted by : R, 23 July 2011 Complain about this comment
bla bla bla

All I hear is my conscience justifying that Mac users really fit well with apple products... glad I have the insight to concisely determine that only a Windows PC will ever grace my desk, or any significant market segment.

posted by : kuroneko, 23 July 2011 Complain about this comment
LLAmo

Did all of you fanbois think maybe Adobe ment it to be that way. Apple shits on adobe whenever it can and this is just the way they want to thank all of you.
Never have I had any problems with Adobe products (Guess I have to thank them for all the updates they send out.)

Wake up and smell the BS people. Quick go out and buy apple products now don't wait go now can't you smell them cooking(just like a crack pipe)

Get a life and leave me alone

posted by : Jripper, 22 July 2011 Complain about this comment
Adobe is slow

Apple gave developers access to 10.7 for months, and good developers big and small have been testing their software to have 10.7 optimized versions ready for release along with Apple's OS release.

Most have had information regarding compatibility, issues and time line for updates at or before launch. Adobe who is notorious for very slow updates and buggy releases with multiple security issues is trying to blame their problems on Apple.
Adobe would like to think of themselves as tool makers and as such they SHOULD be leaders in making their tools the best there are, but rather they are monopolists in the niche creative market built on the lack of competition for Photoshop (a great is poorly maintained product)
Apple gave developers access to 10.7 for months, and good developers big and small have been testing their software to have 10.7 optimized versions ready for release along with Apple's OS release. Most have had information regarding compatibility, issues and time line for updates at or before launch. Adobe who is notorious for very slow updates and buggy releases with multiple security issues is trying to blame their problems on Apple.

Adobe would like to think of themselves as tool makers and as such they SHOULD be leaders in making their tools the best there are, but rather they are monopolists in the niche creative market – built on the lack of competition for Photoshop (a great but poorly maintained product).

Adobe has been slow to port their flagship products to Coca the modern Mac development framework, and they have been paying for it in terms of usability and computability of their products. The Mac is still a very significant source of their user-base and income as OSX commands almost 50% of the creative community market (along with more than 50% of the high end home market - as in the people who spend more than $1k on their computer system and are likely to pay more than $1k for creative suite software).

Adobe only gets away with their poor OSX support as they have little or no competition, and if they keep this up it will change, just look at Hype the new HTML5 based keyframe based animation tool that is all the buzz with many creatives I know moving to it instead of Adobe Flash.

posted by : Ken Berger, 22 July 2011 Complain about this comment
Cupertino hit men

I see the blog watchers from Cupertino are working overtime. Let us not forget that it was Adobe Postscript, Aldus PageMaker, and the original Mac established Apple for what it has evolved into today. Steve Jobs and Bill Gates mugged John Warnock on stage with a blindsided announcement of TrueType (a genuine oxymoron brandname) and had f'ed up typesetting ever since -- just so they would not give Adobe the same monopoly they both aspired to. OS X when it first came out was really pretty useless and I am sure Lion is not without its flaws. If it was it would be a historical first for a software to be perfect on launch.

posted by : JN, 22 July 2011 Complain about this comment
my experience

I've been using the Lion developer build for over a month now and have had only no problem, Adobe fash video chat. Everything else works with all my other software, even Microsoft office for the Mac, no problems.

posted by : david, 22 July 2011 Complain about this comment
Early Adopters

This is the reason why a good IT group would wait to upgrade any operating system. My company runs Windows on all it's computers and waits 1-2 years before it upgrades to a new operating system. They test it on a small amount of computers to see what issues they need to resolve and which 3rd party software is not supported yet. Adobe has third party software that they will need to build more stable to work with the new operating system.

Waiting to upgrade at work was a good idea when Vista came out. It has a shitload of issues that were not resolved until Windows 7 was released. Luckily only the testing computers had Vista installed on them.

posted by : PB, 22 July 2011 Complain about this comment
@T - Adobe upset about the lack of optical media?

Pull the other one. The last couple of purchases I made from them (Lightroom and CS3) were available as electronic downloads from their own store. Users couldn't give a damn either, worst case they need a £30 USB drive that they connect once to install and then forget.

posted by : Steve T, 22 July 2011 Complain about this comment
This is silly

Responsible software companies always make these lists. Every version of windows will have them, as will every version of Mac OSX.

This isn't a critique of Apple, this is Adobe saving their customer time so they don't spend a lot of time trying to fix these issues.

Mac OSX Lion has been available to Adobe for *months* to update all these issues. If anything, these are things *Adobe* has missed.

The reporter has vastly mischaracterized this banal thing software companies release all the time.

posted by : Michael Langford, 22 July 2011 Complain about this comment
A Shedload???

really dude? pretty slick way to disguise the word shitload!. lol

posted by : ANON, 22 July 2011 Complain about this comment
Is this your first Mac?

Remember OS8.6 worked like a dream. Then came OS9 preparing you for OS10.
Nothing has changed. If you work on a Mac and it works without conflict DO NOT UPGRADE until the weekend. Then be prepared to spend the entire weekend on a bug hunt to get your printers to work only to find out you need to buy all new supported hardware on Monday.
The privlage of owning a Mac is to pay dearly for being an early adopter. Wait 6 months or better a year and let all the Beta testers fix it for you before you trash your work week loading the greatist and latest from Apple.

posted by : 20yrsWapple, 22 July 2011 Complain about this comment
Adobe has been idiotic for 10 years

it is not Apple with the bugs, it is Adobe products that need to be updated, because Adobe has been using old PPC code in their products 10 years after they should not have....

Adobe has been idiotic for 10 years.

posted by : honkj, 22 July 2011 Complain about this comment
What Really Bugs Adobe

The big bug as far as adobe is concerned is the lack of optical drive on new Mac's. A feature or lack thereof designed to force users to use the App Store. An App Store that gives Apple a 30% cut on every purchase and Adobe is going to have a hard time justifying to their investors a 30% cut to their admittedly already inflated prices. No Adobe hasn't made a decent product in a decade but that's not justification for Apple's turn to the dark side. I just wish they'd come out and admit their differences and deal with them like adults.

posted by : T, 22 July 2011 Complain about this comment
Safari 5.1 is an automatic update

For 10.6 users, and that includes the new sandboxing and process isolation bits.

Adobe list incompatibilities with their products vs Lion, that's not the same as saying that they are caused by bugs in Apple code (Adobe have a fairly poor rep on this front themselves). It's also something that a responsible software house should have been testing and coming up with fixes in advance, but then Adobe do have a rep as being spectacularly lazy when it comes to OS X development.

I could also point out that when Windows 7 arrived major MS packages like Office had compatabiliy issues with it, never mind third party code. New versions of operating systems are rairly 100% backward compatible.

posted by : Steve T, 22 July 2011 Complain about this comment
Adobe asleep at the wheel

I've hated Adobe since they EOL'd FrameMaker for Mac.

And since they promised Flash 10.1 for my Palm Pre that never arrived... Well, not officially anyway.

posted by : Cache, 22 July 2011 Complain about this comment
Adobe releases 3 updates

Adobe wears me out with their daily updates.

posted by : Red , 22 July 2011 Complain about this comment
not bugs, incompatibilities

The Adobe post is not about bugs in Lion, it is about incompatabilities between Adobe products and Lion. I suppose Adobe expects Apple (and Microsoft for that matter) to make compatibility with ancient Adobe code their top priority.

posted by : HAL, 22 July 2011 Complain about this comment
Not sure...

...which is funnier. Adobe, of all companies, complaining about bugs; or the Apple fanboys rushing to defend.

Seriously folk, they are both corporations looking for whatever advantage they can to suck your wallets dry. Neither of the companies cares about the actual consumer.

posted by : unbound, 22 July 2011 Complain about this comment
@ Paul

You didn't get it, did you? It's ADOBE's list of bugs in THEIR software. they've had access to developer version of Lion for long and done nothing.

they even claimed that apple disabled HW acceleration for Flash.

they retracted that statement today.

they even don't know how their own sw work.

posted by : hexx, 22 July 2011 Complain about this comment
Not bugs

These are not bugs in Lion. Adobe has simply not kept up. I imagine they have had ample time to make their products Lion compatible.

This is just very unprofessional behaviour.

posted by : colin, 22 July 2011 Complain about this comment
Fanboys are out in force

Sad the Apple zealots are out defending their cult already. Grow up people! One company has found several bug in another company's product. This is good, irrespective of the companies concerned and their sour relationship. Look at the message, not where your allegiances lie.

In this case, Adobe has done the world and Apple a favor. Now Apple can work on fixing them.

As for people in business demanding to upgrade one something as unsettled as a brand new OS, what a bunch of idiots.

posted by : paul, 22 July 2011 Complain about this comment
Puh-leeze

I guess it's easier to whine than it is to actually load a developer version of Lion and start coding for the new system. What a bunch of idiots.

posted by : Boomer, 22 July 2011 Complain about this comment
Adobe

Sounds like Adobe hasn't updated there programs in a while.

posted by : Ed, 22 July 2011 Complain about this comment
lazy bastards

like if they didn't have access to developer versions of lion, gimme a break adobe and do some work

posted by : hexx, 22 July 2011 Complain about this comment
Greed

This does not surprise me. Geeed has taken over Apple since a few years ago especially when they joined ATT the most hated provider.

posted by : Harry de Beziers, 22 July 2011 Complain about this comment
Says the pot to the kettle

It's just hilarious seeing Adobe calling other firms out on bugs. How bitter they must be.

posted by : BB, 22 July 2011 Complain about this comment
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