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HTC doesn't tell users when to expect Android 2.3 for Desire

Testing its customers' patience
Thu Jun 30 2011, 11:38

TAIWANESE PHONE MAKER HTC has finally given its Desire users some news about an Android 2.3 Gingerbread update but with a delayed and thin amount of information.

HTC couldn't seem to make its mind up on the Gingerbread update at first. Since changing its decision and announcing that the Desire would get the update, it has kept customers waiting for details and rollout dates.

Last week HTC said on its Facebook page, "A quick update for you - we're planning to release the rollout timeframe for the new Gingerbread ROM for Desire (GSM) early next week. Thanks for your patience."

We checked the page again on Monday, then Tuesday and despairingly on Wednesday, only to find no word from HTC, apart from an announcement for the Evo 3D phone.

It's nearly the end of the week and finally HTC has posted an update on the subject, which disappointingly read, "Hi all- We're excited to share that we are testing our build of Gingerbread for HTC Desire and will start doing quality assurance for it this week. When we have an update on availability we'll post another announcement. Thanks for your patience."

Not only is the post late, it details nothing of the rollout timeframe that it promised to disclose. Understandably users are unhappy about the situation as HTC really tests its customer's patience.

One user has ditched HTC already and said, "Too little, too late I'm afraid. Posting this via Samsung Galaxy S2". Users who are happy to wait are few and far between but one commented, "I appreciate the work you're doing for us Desire owners, I know it's coming and don't mind waiting. Cheers guys!"

Today's post does indicate that Android 2.3 Gingerbread is coming for the HTC Desire, eventually, but customers really wanted to know when, like they were promised, not the fact that it's being tested. µ

 

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