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Google will stop users from sending Gmail to the wrong people

Hopes to reduce confusion
Thu Apr 14 2011, 14:10

WEBMAIL HOST Google has added fresh features to its Gmail client meant to stop users from sending messages to the wrong people.

The features have been released from Google Labs and are called "Don't forget Bob" and "Got the wrong Bob?". Google said that they should prevent users from making some common email mistakes, which are, of course, either forgetting to email someone or emailing the wrong person in the first place.

"We've received quite a bit of positive feedback from people who avoided some embarrassing situations thanks to these features. And today, we're excited to graduate them from Gmail Labs and start turning them on for everyone," wrote the Internet giant in a blog post.

"Once that happens, as you type in your recipients, Gmail will automatically make suggestions based on the groups of people you email most often. When you see a suggestion to add a person you've forgotten, all you have to do is click on their name to add them."

Google will also make an assumption as to whether you've made a mistake, and if it thinks the user is emailing the wrong person based on their past history, it will switch the email address to the right one.

Similarly, if you click on a suggestion to replace a mistakenly added recipient, the proverbial 'wrong Bob' will be replaced with the right one. "We hope these suggestions help you avoid some sticky situations - before you hit send," it added.

Gmail already has one nanny-like feature, a sort of drunk test that makes sure that late night emailers really want to send any messages. That involves users answering a series of relatively easy maths questions before the mail is sent. µ


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