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Microsofts urges Windows Phone 7 users to wait for official release

Asks them to leave off the homebrew
Thu Apr 07 2011, 12:56

OPERATING SYSTEM DEVELOPER Microsoft has warned Windows Phone 7 (WP7) users not to resort to "homebrew solutions" to get the much-touted copy and paste functionality on their devices.

Microsoft announced its first major WP7 update last month, but with handset manufacturers and mobile operators at varying stages of testing and deployment, users have had to look for alternative methods of enabling its new features. like copy and paste on their WP7 devices. Now Microsoft is warning users against taking matters into their own hands, asking them to "be patient for just a bit longer".

Eric Hautala, general manager of customer experience engineering at Microsoft, said that because Microsoft had not tested these homebrew techniques that enable features such as copy and paste, it cannot say what might happen to WP7 devices. Houtala added, "your phone might get misconfigured and not receive future updates", adding, "it's even possible your phone might stop working properly".

Hautala did mention that British mobile operator O2 and French outfit SFR have started to deliver the so-called copy and paste update to WP7 users.

However, judging from the response Hautala got to his blog post, WP7 users are starting to get fed up with the various delays, which is leading them to investigate unofficial workarounds.

Sadly for Microsoft, it missed an opportunity to one-up Google's Android by achieving a smooth rollout of WP7 updates. The fiasco of the first update left some Samsung WP7 users with bricked devices and now the drip-feeding of updates has left some WP7 users somewhat more than a little disillusioned with the process.

Microsoft might have to put more pressure on mobile operators and handset manufacturers to get WP7 updates out the door faster if it doesn't want any additional delays to further damage its phone OS reputation. µ

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"it's even possible your phone might stop working properly"

Yeah, because that will never happen with a proper Microsoft update.

Sure.

News flash : this is the phone arena Microsoft ; a bitter battleground where even heavyweights like Apple try and repeatedly fail to lock down their hardware.
You, on the other hand, are the inventor of hackers, bad programmers, patches that don't do what they should and updates that brick their computers. What chance do you really think you have to convince people to wait for _your_ update ?
Especially since you apparently cannot be arsed to put one out whereas there are already dozens of them available, proving that it can't be that hard.

Don't be coy, we know exactly what is going on. Your "update" is going to be a pot-pourri of tidbits thrown together, most of which are probably not destined to help the user but rather lock the phone down in yet more annoying ways.
And it takes time to get just the right amount of annoying without becoming a right turn-off.

posted by : Pascal Monett, 11 April 2011 Complain about this comment
WP7 part of Windows 8's future

Hey Kin Man, talking about update disasters, look at Android. there are millions of phones out there that are unable to receive up to date Android version because manufacturer don't care about their users. New Android phones are released like flies swarming a cadaver but without any real support available after release. Microsoft at least cares about there phones on the market and makes sure that the software works on ALL phones. And its not going the away the Kin did. February and March showed very strong sales for WP7, over 1 million phones have been sold in each month alone. The Marketplace grows at the rate of 1000 apps per week and offers now 13000. Another strong indication that developers see a big future for WP7. WP7 is also a big part of future Windows versions. As early information from Windows 8 development shows, WP7 and and Windows 8 will share some of the Metro features and are expected to integrate with each other tightly.

posted by : Windows Phone , 08 April 2011 Complain about this comment
it was dead on arrival...

anyone can see that...now they're GIVING WIN PHONES away FREE...and still aren't moving any....

It's definitely worse than Kin. HUGE and complete failure.

posted by : richard, 08 April 2011 Complain about this comment
Windows 7 Phone reputation

"to further damage its phone OS reputation."

Does it have? really?

posted by : cribix, 07 April 2011 Complain about this comment
sad

Obviously all the big manufacturers are putting pressure on the barriers to help delay the updates too. I think in five years windows will be number one. Even though I use htc

posted by : john Wilkinson, 07 April 2011 Complain about this comment
NoDo is great!

Tomorrow is the six-month anniversary of the WP7 launch in the USA. I don't know what expectations people had about the frequency of updates to the OS. Personally, I thought it was a beautiful piece of work out of the box. However, I'm an early adopter by nature and I gladly used the Chevron tool to install the NoDo ROM. The performance improvements are amazing. Sure, the worst case scenario is that you'll brick your phone. More than likely you won't. MS has a solid product and I can't wait to see what they do with it in 2011 and 2012.

posted by : Howard Abraham, 07 April 2011 Complain about this comment
Windows Phone 7 makes you feel like pulling your hair out

Windows Phone 7 is turning into a bigger debacle than Microsoft's infamous Kin phones.

In November, 2010, Microsoft was quoted in the press as saying that this update would arrive within weeks. Now, five months later, most Windows Phone 7 users still don't have it.

Microsoft works at a snail's pace, and is incapable of being competitive in mobile.

Microsoft is struggling with the next Windows Phone update, called mango, which Microsoft will try (but probably fail) to deliver in December. However, carriers will delay it a further 3-4 months, bringing it to April 2012.

Nobody in their right mind would want a Windows Phone after hearing about these botched updates, and Microsoft's inability to add features.

Expect Windows Phone 7 to get the axe in a few months, just like Kin did.

posted by : The Kin Man, 07 April 2011 Complain about this comment
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