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Microsoft posts advice for Windows Phone 7 update problems

No new features update takes 40 minutes
Wed Feb 23 2011, 10:57

FUMBLING SOFTWARE HOUSE Microsoft has listed and explained the meaning of the many error codes that Windows Phone 7 users are getting when they try to load the first update.

HTC Trophy 7, LG Optimus 7 and Samsung Omnia 7 users had complained of problems on the Vole's "Microsoft Answers" Windows Phone 7 forum.

The first Windows Phone 7 update does not add any new features but is needed prior to the previously announced update that is scheduled for early March and will add cut and paste. Microsoft warns that this first update to enable further updates can take up to 40 minutes to carry out.

Today Microsoft published a guide for installing the first update with a table showing all the error codes. The explanations for the errors range from the phone not having the correct time and date to making sure your computer is connected to the Internet and ensuring there is enough free disk space on either the computer or the phone.

The Vole even recommends that users make sure they "are using the USB cable which was included with your phone".

Microsoft cannot guarantee there won't be problems even with a successful update and if users do have problems it advises them to restore their phones to the previous software version. µ

 

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