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T-Mobile backs down

Realises its fair use policy was unfair
Thu Jan 13 2011, 09:17

MOBILE PHONE OPERATOR T-Mobile has realised that it is not going to get away with its cunning plan to slash the download limits under its misnamed "fair use" policy.

Earlier this week T-Mobile told users that its mobile broadband connections were not for downloading and could only be used to look at email and look up stuff on Google.

Obviously this caused an outcry and some of us felt that the telco was moving back to the days before smartphones rather than forward as part of any mobile revolution.

T-Mobile insisted that rather than trying to drag customers kicking and screaming back to the 1990s it was actually doing what everyone else was.

Now the company tells us that it has changed its mind. A company spokesman said that "following a further review of our policy, these changes will now be introduced from 1 February, to new and upgrading customers only - not existing customers."

It seems that the company realised that slashing the bandwidth by half might be seen as breach of contract. After all if you signed up to a two year contract believing you were going to get a moderate amount of bandwidth to play with, it is a bit on the nose to discover that you are paying shedloads for practically nothing.

T-Mobile said that there will be no change to the data packages for existing customers  for the duration of their contract and it apologised for any confusion caused.

So if you have a current contract you will not suffer, however if you are a new punter you might want to look at a different company.

From 1 February 2011 new and upgrading customers will be given a monthly 500MB data allowance. There will be no charge for those customers exceeding that limit, and those who do will still be able to access important services such as email and web browsing, however file downloading and streaming services will be restricted.

Punters do have the option to increase their monthly Fair Use Policy to 1GB a month by purchasing a Mobile Broadband Booster. µ



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