T-Mobile makes fair use less fair

This is about T-Mobile UK only. All you yanks needn't worry.

This is in violation of several pieces of legislation, and it's my belief that people should be able to cancel with out penalty. But ianal.

This is an astounding decision from T-Mobile, a lot of negative PR, a lot of angry customers and a lot of angry people wanting to cancel their contracts; myself included.

I'm currently in discussion with T-Mobile about the legality of their actions with a view to leaving my contract. Which? are going to post more info about leaving later today. Don't let them push you around!

Holly shnapsomolly, brits, i can not believe reading all this about Tmo UK.

It's just 10 min on 4G ! The new CEO clearly likes Euros.

Did the Blighty also actually lost last World War to Germany? I means like Russians. Russians were drinking for 50 years celebrating the victory and looking at what they have right now they've clearly lost it. When i was in Russia not far ago, i paid Tmo $4.50 per minute.

There is nothing like that in the Tmo US, well, we still have so called "unlimited web" which is 5GB and then we get throttled speed. Before this fall we had 10GB and then throttled. 50GB limit is clearly needed. I have 25GB usage a month + around the same have kids

I guess it's only for UK market and not US. So Robert Barton hold your horses. :)

"looking at your favorite websites like Facebook"
News flash for t-mobile: it has videos.

esteve: You must be a Blackberry user since the only functions your device can perform is email and text messaging.

I have been toying with the idea of switching to T-Mobile, but this clinches it. I won't be switching. As much as I despise AT&T, at least they don't tell me how I can use my service.

I still maintain that the customer is always right. If I want to watch videos on my phone while waiting in line anywhere, it is MY prerogative, not that of my service provider.

Attracting customers with a flat-rate 1GB/month and then unilaterally reducing it to half that with further restrictions sounds like an illegal bait and switch scam to me.

And the troll who told users to "get a life" because they dont use the internet the way s/h/it thinks they should presumably works for T-Mobile, since that is simply company policy?

Nothing, Nowhere.....very soon !

I got rid of t-mobile a year ago,and saved myself a fortune,there broadband is so slow it Impossible to go over your data limit,just one of there little tricks.And there 25p per minute phone charges are robbery compared to 7p from ASDA NETWORK(VODAFONE).Will they ever play fair?only if enough people dump them will they leave the rip off Britain brigade

Since the original author didn't include any references here is one straight from the source, http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=DATA_CHANGES

I believe this story is about using those usb dongle to get internet on your laptop etc whilst on the move and not internet on your mobile phone.

T-mobile run all of your data through a proxy which kindly shrinks all the images you view for you in the name of 'saving bandwidth' and 'faster load times' except for the fact you have to download the image a second time to get viewable quality out of it and the proxy servers are so laggy it takes longer to load. There is a plugin for firefox which fixes this.

When you go over your gig allowance the server will repeatedly replace pages you request with a notice about 'fair use'

If they are still using this proxy system (I jumped ship over a year ago) it would be very easy for them to disable flash / html5 video content.

Firstly it's a sad world if people cannot let other people get on with watching videos on the move without some demeaning comment! Everyone should be able to use the mobile internet for whatever they need or want as long as it's ethical and decent. Many people might be simply too busy to sit in their living room in front of a box (which I struggle to understand how you can distinguish morally from mobile viewing!?!) so mobile internet should be there to offer video content such as news on demand or anything the fixed line broadband offers. Otherwise it is not mobile internet. T-Mobile makes bumper profits each year, and it's service decreases. It is a shareholder friendly enterprise, not a customer friendly one. I personally think it's time to cash in your T-Mobile shares as it's going to lose all credibility with customers which will probably spark a sell off in any case. Like the banks who have taken public money to pay the people who lost all the money their multi million pound bonuses, maybe there should be some proper windfall taxes on all these companies who rip off the general public to feed the rich.?? Or am I wrong?

No its far worse than that.

For some time t-mobile has been directly selling Android phones with a contract that INCLUDES internet with a 3GB/pm FUP.

Indeed it was still selling those contracts LAST NIGHT with no mention of an impending change. So someone can sign up to a 24 Month contract today expecting upto 3GB/month and from February they will be on 0.5GB/month.

They a relying on a lot of weasel words in their terms and conditions AND their definition of "Additional Services". The thing is the 3GB Internet Plus appears NOT to match their definition as its not an option the user adds, and cannot be ordered/bought. Its ONLY available preconfigured in their bundle.

So whilst on a train, bus, journey, lunch etc you carry around a 40" TV and a full hi fi to catch up on the latest news headlines and listen to a podcast or an album.
3 the operator got rid of fair use all together, free data for all, how the mobile internet should be.

....Because some people like to use their device to watch video/TV whilst at the gym or on a long journey. What is a so sad about that? I don't feel these people need to get a life' the only thing they need to get is a different provider that keeps up with the times and gives the 'paying' customer what they actually need.
Goodbye T-mobile!

So, wait, where has tmobile made any sort of announcement about data plans? Don't see anything on the unofficial tmobile news site, tmobile.com or the tmobile forums and I didn't get anything in any of my statements about a change in data plans

I can't believe this story. Why on earth would anyone want to spend all their time watching videos on their mobile phones?

What's wrong with a full size TV? A phone is a phone. It can help busy people keep up to date with their emails and important correspondence. It's not for the long term brain dead unemployed to spend all their spare time watching videos or playing games. My advice to them is put the phone down get a job and a life.