Our word is our bond. Unfortunately, it's a number. 007
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Microsoft deletes Hotmail data
SOFTWARE GIANT Microsoft made a bit of an error with its Hotmail web-based email service by deleting users' emails.
According to Associated Press, Hotmail users have been posting complaints on Microsoft's online forum saying that all of their messages have vanished.
One bloke moaned about how all of his kids' pictures were stored on the website, a strange place to put them, we would have thought.
What appears to have happened in most cases is that email from inboxes was sent to user's deleted mail folders instead.
Windows Live support technicians said in many threads that the Hotmail team was aware of the problem and working on a fix.
A Vole spokesperson insisted that the problem was limited and said that Microsoft is working with individual users who have been impacted. That would appear to be rather a lot as the user forum has about 500 pages of complaints about lost and deleted emails which date back to early November.
This cock-up does not bode well for Microsoft's brave new cloud-based world that it is trying flog to businesses. After all, the last thing a business can afford is to lose all of its emails. µ
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Something to do with another piece of software deleting my emails and them being stored in a POP folder - so confused. Any help please (:
I too was victimized by Microsoft Hotmail when they deleted 4/5's of the email in my In box. I have spent the past three weeks working with Hotmail customer support to restore them. Their final message to me was we can't help you after 24 hours because the messages are deleted for load balancing purposes. We are closing your case, goodbye. I didn't even get a "thanks Mary" and a reach around when they were done with me.
Since Windows Live Messenger urges Users to update its latest version on November & December. It has deleted my oldest files in my Hotmail Account. Microsoft given me no reply even I emailed them twice.
This latest Windows Live Messenger update has a few additional choices, which includes Messenger, and Windows Live Mail and others as well.
If you just choose the Messenger there will be no folders deleted but if choose the Windows Live Mail as well and then it will try to synchronise your Hotmail Account into its Windows Live Mail Account and Microsoft Office Outlook Account if you have its installed.
It is its Synchronization with those 2 Accounts will delete oldest files and create its main Title and Sub-Title for other Folders.
",we would have thought."
Either you did or didn`t. But since it`s written, you did. If you didn`t, why write that if it`s not a thought when it requires a thought to comment on it in the first place?
Ultimately, it's a redundant statement of semantics that is unnecessarily created by the writer's need to be stylish. Ugh.
If you save your entire lifes contents in a single location, you have a single point of failure, if users lost their data, they had it coming. The only point of online webmail is when your away from your email client, so you can still access. As far as pictures, keep them locally, on a local Hard Drive, Flash Drive, external hard drive, web Backup, CD, DVD hell one of each and then throw a copy inside of a fire safe box. I burn my pictures onto 25GB Blue Ray Discs and toss them in fire proof lock box, it takes little effort and time, lazy is the only reason to not store multiple copies of anything you consider important. There is no excuse for this any more, yes its inconvenient that data was lost and if you used a pay service and lost data you have a leg to stand on while complaining, otherwise you can just shove it and get some bricks (Or whatever material you need) to build a bridge and get over it!
This bodes well for Microsoft beckoning customers to use their cloud services...NOT.
After all, these services run on Microsoft software, made with the same quality as Windows, which is probably the biggest single source of data-loss on the planet.
I'm sure there'll be more than a few companies out there who wished that they could miraculously lose a few 'problematic' emails ;)
well at least this will make all those self-satisfied idiots to start thinking a bit!!! :D :D
"what's wrong with hotmail?? it works great for me..."
Er, gmail is FREE, TOO !!
The reason why it 'always works' is that that it is a very large part of googles 'produce', not a microscopic part of MS...
You can just download your emails from Gmail to a PC and make a backup periodically on a thumbdriveor external HDD. Also, you can leave copy on the Gmail server, to check it on the go. Any regular email client will do POP3 (MS, Linux, et al).
http://mail.google.com/support/bin/answer.py?hl=en&answer=13273
Host your own service at home. Oh, wait - your ISP says "can't do that", eh? Can't do that in China either.
Hotmail is free- what do you expect? What Im really worried about- its just hit me like a bolt- is I keep most of my records of correspondence on Googlemail (free). If the data gets lost I'm stuffed.
Does anyone know a quick way to download all the data in a googlemail account?
Thanks,
David
http://www.accountant.info/blog/
I stopped using Hotmail about 3 months ago I think, they decided to lock a lot of accounts suspected of spam, admittedly they locked non spam accounts as well, mine was one of them, and considering I've used my hotmail for most(steam FB, etc.), at first my thoughts where: wth? well should be easy to fix.
It wasn't in the end I got made some kind of case, and three days later I could finally access my hotmail, but by then I had already decided to stop using it by then, considering I had all the security stuff set up it kind of pissed me off that they would just lock my account, but yes that's a different issue though.
Some people like "Doug Glass" will come up with the non-defense, defense of MS saying that it's you, the consumers fault that you trusted a previously quite reliable internet service, and that MS is in no way to be criticized when they screw up your email.
This is of course retardet, Hotmail got popular because it was reliable and easy, but Hotmail isn't the only service out there, so a idiotic thing like this and MS deserves to lose advertisement money to Google who's gmail works and is currently more reliable.
I'm in no way anti Microsoft, they have improved certain markets actually, currently I was looking for a webcam and found that Logitech, who's basically the Microsoft of peripherals had completely neglected the market and made crap, not only in design but also in overall quality, where Microsoft had an alternative that was better in every damn way, I bought the Xbox 360, because Sony thinks that using a 15 year old controller design is "cool", my hands disagree, so again, for many people Microsoft does a lot of good, but they are in infallible, and when they completely screw up they deserve a "beating".
I also stopped using messenger, consider this, Google makes money on ads, and yet they have an ad free IM, Microsoft makes money on Licensing software and certain other things, and their IM is full of ads, that will make any mainstream computer go slow.
Storing any kind of content "on the internet" is such a good idea. "The cloud" is going to be such a wonderful thing.
Hotmail really sucks. MS should know how to manage these issues. Its ridiculous. I was checking my mails on phone and in one instant when I said "retreive new mail", all my mails from Sept to December VANISHED in front of my eyes!!
I will now really stop using HOTMAIL.