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AVG update bricks 64-bit Windows 7 systems

Don't download update 3292
Fri Dec 03 2010, 11:34

THOSE WHO ARE RUNNING 64-bit Windows 7 systems should not download the update for AVG Technologies' AV software.

AVG has withdrawn the update after complaints that the update completely bricked systems by forcing computers to go into an infinite crash loop.

Users who install the update are shown a 'c0000135 error' on the subsequent restart, which causes a total boot failure.

AVG hasn't detailed the cause of the problem, but it happens when the anti-virus algorithm wrongly identifies a critical Windows process as malicious and then quarantines the function and deletes it.

The anti-virus outfit added that it will release a program to ensure that the fix is completed automatically as soon as possible.

Anyone who runs 32-bit Windows 7 or those who have not downloaded and installed update 3292 will be unaffected, the company said. We guess those who were a little tardy about their updates will be relieved for once. µ



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